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If you'd be so kind....Give us a bug-free solution and documentation

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Posted: 6 months ago Quote
To Andrei and the development community at large:

I changed the title of this topic as it seemed to be too offenssive to the larger community and it was done in a fit of frustration. My Apologies. However, I stand by the points I put forward .

I have been following nopCommerce for nearly a year now. As a former half-baked developer myself I can appreciate the time and effort dedicated by this team to deliver a product to the public. Thanks for your effort.

But let’s face it; this is a product BY DEVELOPERS FOR DEVELOPERS. Especially after the migration to MVC. It seems you guys want to be on the cutting edge for the sake of self-aggrandizement, not for the sake of giving us a solid product. If your interest was in providing a solid product, you would have fixed all the bugs, no matter how small, in version 1.9, before moving to MVC.

I have been waiting for more than a year to have a stable version with thorough documentation so that I can get on the web with my products and every release just seems to pose more and more issues than the last. I updated my Visual Studio with the MVC extensions and all I get are hundreds of errors when everything used to work well before. The least you could have done was to produce a series of screencasts indicating the upgrade path to version 2.20.

To the development team: 90% of your users are us newbies that are looking for a way to sell our products online without paying an arm and a leg for a thoroughly tested shopping cart.

By the time we hire someone to fix all the issues you always introduce with every release, I could have bought an off the shelf solution, with a year tech support, a lot of hand holding, “do it for me please” kind of thing. If I implemented your solution; by the time I get what I want I will have spent many thousands of dollars in labor.

Your support sucks big time. Your documentation even more; since there is none!

So…after speaking with some of my colleagues we all agree that we have all started looking for another solution unless the nopCommerce team commits to fix EVERY BUG in version 2.20 before moving on to whatever self-aggrandizement feature you decide to implement.

I beg you please: Fix every bug before moving on; otherwise you will have a gang of disgruntled would-be-users bashing your egotistical approach to application development. It seems as if you are out to be named #1 in the world.
GIVE IT UP!        ‘CAUSE WE ARE GIVING YOU UP!!!!!

Suggestion: I WOULDN’T MIND PAYING FOR YOUR PRODUCT, if every release went out as bug free as possible  (yeah, yeah…there are those who say no piece of software is bug free. I disagree; but even so, you could commit to releasing patches and service packs periodically. Have the application automatically look for updates and automatically download and install them as other software companies do.)

Eagerly awaiting a vigorous debate (not insults) about this topic; Remember, your target audience is 90% un-experienced and 100% intelligent. GIVE US A COMPLETE PRODUCT, PAID FOR AND SUPPORTED.

Robert Lobaina
954-802-0036
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Robert L
www.IntegratedBrands.biz
(954) 802-0036
Posted: 6 months ago Quote
rober4t wrote:
To Andrei and the development community at large:

I have been following nopCommerce for nearly a year now. As a former half-baked developer myself I can appreciate the time and effort dedicated by this team to deliver a product to the public. Thanks for your effort.

But let’s face it; this is a product BY DEVELOPERS FOR DEVELOPERS. Especially after the migration to MVC. It seems you guys want to be on the cutting edge for the sake of self-aggrandizement, not for the sake of giving us a solid product. If your interest was in providing a solid product, you would have fixed all the bugs, no matter how small, in version 1.9, before moving to MVC.

I have been waiting for more than a year to have a stable version with thorough documentation so that I can get on the web with my products and every release just seems to pose more and more issues than the last. I updated my Visual Studio with the MVC extensions and all I get are hundreds of errors when everything used to work well before. The least you could have done was to produce a series of screencasts indicating the upgrade path to version 2.20.

To the development team: 90% of your users are us newbies that are looking for a way to sell our products online without paying an arm and a leg for a thoroughly tested shopping cart.

By the time we hire someone to fix all the issues you always introduce with every release, I could have bought an off the shelf solution, with a year tech support, a lot of hand holding, “do it for me please” kind of thing. If I implemented your solution; by the time I get what I want I will have spent many thousands of dollars in labor.

Your support sucks big time. Your documentation even more; since there is none!

So…after speaking with some of my colleagues we all agree that we have all started looking for another solution unless the nopCommerce team commits to fix EVERY BUG in version 2.20 before moving on to whatever self-aggrandizement feature you decide to implement.

I beg you please: Fix every bug before moving on; otherwise you will have a gang of disgruntled would-be-users bashing your egotistical approach to application development. It seems as if you are out to be named #1 in the world.
GIVE IT UP!        ‘CAUSE WE ARE GIVING YOU UP!!!!!

Suggestion: I WOULDN’T MIND PAYING FOR YOUR PRODUCT, if every release went out as bug free as possible  (yeah, yeah…there are those who say no piece of software is bug free. I disagree; but even so, you could commit to releasing patches and service packs periodically. Have the application automatically look for updates and automatically download and install them as other software companies do.)

Eagerly awaiting a vigorous debate (not insults) about this topic; Remember, your target audience is 90% un-experienced and 100% intelligent. GIVE US A COMPLETE PRODUCT, PAID FOR AND SUPPORTED.

Robert Lobaina
954-802-0036


Robert,

What you've written is pretty offensive and at the same time comical. Most of us spend our free time trying to answer the 1000's of requests for features and bug fixes. Not everyone charges for their help and considering there are only a few active developers, team support is still pretty good.

It is interesting that in one paragraph you knock the idea that you must pay for support and software. Only three paragraphs later you say that you would be OK paying for a complete product.

You have some good ideas and input is always welcome. Just like the name says this is a community project and it wouldn't exist without the community. While you and your colleagues agree that there needs to be great improvement in nopCommerce.  Many other companies understand the reality. This project is improved by a constructive community and you should get involved more to help promote the changes you're looking for.

It should also be noted that this isn't just an attempt to be cutting edge. A company that will remain nameless for now with a ranking 2000 times higher than your business has selected nopCommerce as their platform because of the technologies and direction nopCommerce has chosen. These technologies are industry proven and the change needed to take place at some point. Logically it makes sense to switch for a major revision.

I think I can speak for everyone when I say that we appreciate your input and the level of care you have. It would be great if you can put all the effort you put into these four duplicate posts into helping improve the community.

p.s.

Solution partners can be found at the URL below. They are completely competent and can help fix the issues you have which would make this a bug free and paid for solution. :)

http://www.nopcommerce.com/solutionpartners.aspx
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Skyler Severns
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Posted: 6 months ago Quote
rober4t wrote:
To Andrei and the development community at large:

I have been following nopCommerce for nearly a year now. As a former half-baked developer myself I can appreciate the time and effort dedicated by this team to deliver a product to the public. Thanks for your effort.

But let’s face it; this is a product BY DEVELOPERS FOR DEVELOPERS. Especially after the migration to MVC. It seems you guys want to be on the cutting edge for the sake of self-aggrandizement, not for the sake of giving us a solid product. If your interest was in providing a solid product, you would have fixed all the bugs, no matter how small, in version 1.9, before moving to MVC.

I have been waiting for more than a year to have a stable version with thorough documentation so that I can get on the web with my products and every release just seems to pose more and more issues than the last. I updated my Visual Studio with the MVC extensions and all I get are hundreds of errors when everything used to work well before. The least you could have done was to produce a series of screencasts indicating the upgrade path to version 2.20.

To the development team: 90% of your users are us newbies that are looking for a way to sell our products online without paying an arm and a leg for a thoroughly tested shopping cart.

By the time we hire someone to fix all the issues you always introduce with every release, I could have bought an off the shelf solution, with a year tech support, a lot of hand holding, “do it for me please” kind of thing. If I implemented your solution; by the time I get what I want I will have spent many thousands of dollars in labor.

Your support sucks big time. Your documentation even more; since there is none!

So…after speaking with some of my colleagues we all agree that we have all started looking for another solution unless the nopCommerce team commits to fix EVERY BUG in version 2.20 before moving on to whatever self-aggrandizement feature you decide to implement.

I beg you please: Fix every bug before moving on; otherwise you will have a gang of disgruntled would-be-users bashing your egotistical approach to application development. It seems as if you are out to be named #1 in the world.
GIVE IT UP!        ‘CAUSE WE ARE GIVING YOU UP!!!!!

Suggestion: I WOULDN’T MIND PAYING FOR YOUR PRODUCT, if every release went out as bug free as possible  (yeah, yeah…there are those who say no piece of software is bug free. I disagree; but even so, you could commit to releasing patches and service packs periodically. Have the application automatically look for updates and automatically download and install them as other software companies do.)

Eagerly awaiting a vigorous debate (not insults) about this topic; Remember, your target audience is 90% un-experienced and 100% intelligent. GIVE US A COMPLETE PRODUCT, PAID FOR AND SUPPORTED.

Robert Lobaina
954-802-0036



Its posts like this that amazes me how some people have no shame.

I have implemented some of those so called “bug free” carts you referenced, so I can cay from EXPERIENCE that you will pay BIG money upfront, and then pay BIG money to explain to them in a support ticket bugs needing to be fixed.

Have you considered that being a “half baked” developer doesn’t work for your needs and you will need to consult with professional.

I can understand frustration, but you need to be more elegant in you cry for help otherwise you will be calling on deaf ears.

Kudos to Andrei and teem for the best cart solution available!

nopCommerce ROCKS!
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Robert Harriman
WEBMAZING.NET
Posted: 6 months ago Quote
rober4t wrote:
It seems as if you are out to be named #1 in the world. GIVE IT UP! ‘CAUSE WE ARE GIVING YOU UP!!!!!

OK. OK. Just do not duplicate forum topics!

P.S. I join Skyler with his answer
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Andrei Mazoulnitsyn,
LinkedIn - http://ru.linkedin.com/in/mazoulnitsyn

Twitter - http://twitter.com/#!/nopCommerce
Facebook community page - http://www.facebook.com/pages/NopCommerce/108282972527146
Google+ page - https://plus.google.com/100073150079669136049
Posted: 6 months ago Quote
I implemented Znode Store front for a customer , and the license was of about 25k, yes around 25 thousand US dollars.. obviously it was the customer who paid that money.  but is crazy expensive, and to tell you the truth NopCommerce has probably 85% of Znode features.

Another example is Telerik, they have an e-commerce for their awesome Sitefiniy , and in this case we are talking about the amazing software powerhouse Telerik, but NopCommerce is a lot better and way ahead than their eCommerce module.

Another option could be Asp DotNet Store Front , you can install their trial and see how week their system is compared to NopCommerce.. besides they charge for everything extra.

so in the Net world , there is nothing like NopCommerce.

All I can say is thank you ..

yes, I wish the system will run faster in Medium trust (like Godaddy for example) but is the only ECommerce i can feel confident implementing it for customers.

But I am very grateful for NopCommerce
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Posted: 6 months ago Quote
Hey guys, just wondering to know if there is any plan to promote nopcom?
I think we can start a brain storm "how to get more people use nopcommerce"
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e-commerce solution provider - nopcommerce template, theme, modules
PM me if you are looking for nop solution
our website: www.sea.sg
Posted: 6 months ago Quote
nopDev wrote:
Hey guys, just wondering to know if there is any plan to promote nopcom? I think we can start a brain storm "how to get more people use nopcommerce"

Sure. I think that the best will be spreading the word (writing about nopCommerce on other forums, blogs, etc) by our community.
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Andrei Mazoulnitsyn,
LinkedIn - http://ru.linkedin.com/in/mazoulnitsyn

Twitter - http://twitter.com/#!/nopCommerce
Facebook community page - http://www.facebook.com/pages/NopCommerce/108282972527146
Google+ page - https://plus.google.com/100073150079669136049
Posted: 6 months ago Quote
THe topic owner has some points..

Why not add some moderators to this forum who can help build a community.

This forum is most of the time a one way street of questions without answers.
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Using v1.90, IIS 6.0, SQL v2008 R2

Use of Solutions:
- PayPal CHECKOUT Express - nopCommerce for v1.60,v1.80,v1.90
- Nopeasy
- MobiShop
- Just4Design Fashion Store
Posted: 6 months ago Quote
ajhvdb wrote:
This forum is most of the time a one way street of questions without answers.

The support is provided not by moderators. All support is provided by the community. Forums moderators help keeping the forums clean (similar to arbitration). Moderators will not help by answering questions.

P.S. I think this suggestion can be posted in the new forum thread. Let's do not discuss it in this thread. We have a nopCommerce.com website forum
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Andrei Mazoulnitsyn,
LinkedIn - http://ru.linkedin.com/in/mazoulnitsyn

Twitter - http://twitter.com/#!/nopCommerce
Facebook community page - http://www.facebook.com/pages/NopCommerce/108282972527146
Google+ page - https://plus.google.com/100073150079669136049
Posted: 6 months ago Quote
ajhvdb wrote:
THe topic owner has some points..

Why not add some moderators to this forum who can help build a community.

This forum is most of the time a one way street of questions without answers.


I agree with Andrei. Last week I was made a team member, but since August when I started using nopCommerce I was simply a user like most of the forum members. It isn't a matter of giving someone an official title like moderator, but finding people who are eager and capable to help improve the community. For example the topic owner has been here for over a year and mentioned that he keeps a pulse on the forum. There is no reason why he can't help other community members instead of just asking questions for himself.

Until August I had never worked in e-commerce or with nopCommerce. So I found that helping answer other members questions really helped me learn how the system works and how it could also be improved. Not every question can get answered and you'll find that many questions are duplicated many times over because some community members forget or don't understand how to search for their issues.

There are some open source communities that lay dormant for years and the questions that do get asked seem to fall off the earth.
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Skyler Severns
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