Store owner email

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12 years ago
Hi,

I need to change the 'Store owner' email in my nopCommerce system so the notifications of new orders etc go to the right place.

Where can I do this as i've looked everywhere!

Thanks,

Dave
12 years ago
Admin area > Configuration > Email Accounts
7 years ago
Maybe was like that in an old version, but in 3.80 Email accounts is to config the email server and the from recipient to send emails. I'm looking for a way to send emails to the current store(owner)/warehouse address.
7 years ago
I am having the same issue in 3.80. I have email accounts set up, but I can't figure out how to link the different emails to the system variables (message tokens) and which system variables are used for the "send to" and "send from" for each email.
For example, I have two email addresses set up; a "no-reply" to use as the from when sending to customers, and a real one for the store owner, to use to receive messages such as order placed.

I cannot find anything that explains this in the documentation. Please help.
7 years ago
[email protected] wrote:
I am having the same issue in 3.80. I have email accounts set up, but I can't figure out how to link the different emails to the system variables (message tokens) and which system variables are used for the "send to" and "send from" for each email.
For example, I have two email addresses set up; a "no-reply" to use as the from when sending to customers, and a real one for the store owner, to use to receive messages such as order placed.

I cannot find anything that explains this in the documentation. Please help.

You can configure multiple email addresses from the email accounts page (sounds like you've already done this). Whichever email account is marked as the default account is used as the To: address for all .StoreOwnerNotification type message templates (the ones that go to you, not the customer). This is covered in the email accounts documentation, though I'm not sure if it explicitly says that the default email is used for all store owner notifications.

The From email address is configured individually for each message template by setting the email account on the edit message template page: http://admin-demo.nopcommerce.com/Admin/MessageTemplate/Edit/11. This is covered in the Message templates documentation.

Message tokens are only used in the subject and body of the message template so are not used at all for configuring send from and send to addresses.
7 years ago
Pete,
Your reply was very helpful - thanks!

You said "Whichever email account is marked as the default account is used as the To: address for all .StoreOwnerNotification type message templates".

I am trying to change the TO: email for all .StoreOwnerNotification type message templates, so I simply changed the default to second email address. The system isn't paying attention - it keeps trying to send to the original address even though the second address is now the default.
I checked the message queue, and indeed it is still using the original email for the TO: address.

Any thoughts, anyone?
7 years ago
[email protected] wrote:
You said "Whichever email account is marked as the default account is used as the To: address for all .StoreOwnerNotification type message templates".

Looking at the code again it's possible that I was talking crap. According to the SendOrderPlacedStoreOwnerNotification function in the WorkflowMessageService, whichever email account is assigned to the message template is being used as both the from and to address. The same appears to be true for the rest of the store owner templates.

Sorry for the confusion, I think we must have it setup to use the same account as the default.
3 years ago
Oh god, is this still the case ??
3 years ago
mattmattmatt wrote:
Oh god, is this still the case ??


It looks like this is still the case in 4.3.  All the admin-related email notifications go to the store owner email address. This is the same email address you setup as the FROM email address.  This is not obvious, and not clear in the documentation.

Therefore, in all of the store / admin email templates you will not see a "TO:" field. The emails are sent TO the same address you setup as the "FROM".  This needs to be changed in my opinion. There should be a separate account to setup as a default "TO" for the store owner.

If you want to use a from address like "[email protected]" as your sending / FROM address, you really can't. Because the WorkflowMessageService class sends TO the FROM email address you setup.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.