Input error: k: Format of site key was invalid Captcha Problem

Posted: April 14, 2012 at 1:55 PM Quote #67319
Can't get to admin panel because of this error. Tried the website/administrator thing and it didn't work either.
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Posted: April 14, 2012 at 5:24 PM Quote #67327
You've got an invalid key. The only way to fix this is to go out to the SQL database, open up the Settings Table, and set the value of record # 341 to False.

Once that's done, follow the instructions and log into the reCaptcha site on Goggle and get your public and private keys from them. Copy and paste into the spaces on your admin form, save, then restart the Captcha process.
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Mike Aurelius
President
(which means in a small 1-man company, I do *everything*)
Posted: April 14, 2012 at 8:10 PM Quote #67333
Thank you for the fast reply!
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Posted: April 14, 2012 at 11:58 PM Quote #67339
mikeaurelius wrote:
set the value of record # 341 to False

Identifiers could be different. I would better find this setting by name 'captchasettings.enabled'
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Best Regards,
Andrei Mazoulnitsyn
Posted: April 16, 2012 at 4:01 AM Quote #67418
That's a trap for new players! I knew exactly what I had done when I was no longer able to login!

Cheers,

Guys.
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Posted: July 26, 2012 at 1:38 PM Quote #75267
mikeaurelius wrote:
set the value of record # 341 to False

Identifiers could be different. I would better find this setting by name 'captchasettings.enabled'

Sorry, still a newbie.  Using 2.5. Where would we find catchasetting.enabled from File Management system? We are locked out of our Administration after enabling Captcha in the Admin for the website. Getting the same error as above.

Thanks from the bayou country of South Louisiana, USA!
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Posted: July 26, 2012 at 2:37 PM Quote #75271
Think I found the solution here:

http://www.nopcommerce.com/boards/t/16194/loginnew-registration-errors.aspx
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Posted: September 19, 2013 at 7:23 AM Quote #105651
Go to SQL Server Management Studio and Run Following Query.

It will list setting having name Captcha in name column.

select * from Setting where name like '%captcha%'


Find record having name 'captchasettings.enabled'

Here for NopCommerce 3.10 version it is having ID 409.

Then run update query to set value to false.

update Setting set Value='False' where Name='captchasettings.enabled'

Captcha setting is disabled now.

Now Open command prompt.
Go to run, Type cmd, Press Enter.

Run - IISRESET command to restart IIS server.

Now, check nopcommerce site. It will allow you to login without inserting captcha.
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Thank You..!
Ajay H. Saksena ( NopCommerce Developer, India )
Email Me : ajay.saksena86@gmail.com
Posted: July 07, 2014 at 10:08 AM Quote #126081
Hi, i have this issue on 3.3. Will doing the steps mentioned above resolve the issue?
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Posted: July 07, 2014 at 12:10 PM Quote #126088
kellyT wrote:
Hi, i have this issue on 3.3. Will doing the steps mentioned above resolve the issue?

Yes
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Andrei Mazoulnitsyn
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