I have installed a new store using nopcommerce latest version in the following domain www.chennaisarees.co.uk I have loaded most of the content, done all payment configuration. I have unable to make the emails working. I have tried what ever I can think of. But no luck. It is being a open source project, I am unable to get help from nopcommerce team either.
Can some one help me resolving this issue. I have spent nearly a month in setting up the store and loading all our products. Now it is totally not useful without the emails working.
The smtp authentication works with other websites to send mails out but simply not working in nopcommerce
Do emails work when you use the "Send test email" button in the email account configure page? What error do you get? What error is in the System > Log?
Thanks for getting back. No Send test mail doesn't work. With different smtp I got , I get different errors. Basically none works.
The following is very common error.
Transaction failed. The server response was: <server>: Client host rejected: Access denied
Then for some other smtp, I get failure sending.
But , the same SMTP authentication I used here, I am using for my other websites hosted in the same server. They work without any errors. This Nopcommerce throws up.
No idea how to make it work. without the emails, it is not online store!.
I don't know I can open the source code and play around. I want to avoid playing with source code. I am trying to find anyone got similar issue, and resolved it without changing source code. It looks like the email problem is common with nopcommerce installations.
As I said, this is dedicated server. I have 10 other websites hosted on the same server with no different to nopcommerce. I have used the same smtp for all other website contactus forms to send mails. All are working. I can also send mail using the mail server, it is not localhost, it is hosted email account using exchange using the same hosting company. Email Server may be different than the webserver. I asked hosting company, they came back to say, if it works for other websites, then it is working and they won't support third party applications. Obviously. Something is missing, Don't understand what.
Even I tried with gmail to send mails out, it didn't work either.
I have similar issue, which cannot send email regardless what's my settings are:
Thus, I download the source code and put the same settings as below, and replace the SendMail in EmailSender class, and it's work. Anyway, I don't know why but I hope if someone here have similar experience can help me to fix the error.