PayPal Express not passing address EXPERT NEEDED!

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Posted: 4 years ago Quote #11873
I understand from reading posts that passing the shopper's address is not possible with NopCommerce.

I feel strongly that many customers will be lost when they find they have to fill in their address all over again when they get to PayPal if they want to pay by credit card.

I read elsewhere online that it should be possible to prevent PayPal from displaying the empty address fields (THAT THE SHOPPER FEELS OBLIGED TO FILL IN) by adding some code, NOSHIPPING =1 somewhere on the vendor's website, however, I am unable to locate where this could be done in the nopCommerce files.

This is a real headache and is preventing me from seeing this software as a viable shopping cart solution.

I would really appreciate a response form the nopCommerce programmers regarding this.
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Posted: 4 years ago Quote #11894
I used to accept shoppers that were not PayPal verified. This leaves you open to chargebacks and identity thieves. Using Paypal express "verified users" paypal will send you an email stating your order and the verified shipping address will be included. You can set this in the risk controls under your profile. Paypal can help you check off the right buttons.
I am not sure I answered your question.
Hope this helps

wabbstersdomains.com
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Posted: 4 years ago Quote #11905
Thank for your reply Wabbster.

I've been reading a bit more about PayPal Express since my last post,  and it seems that the way it supposed to work is that the customers address need not be taken via forms on the vendor's site (unless they want to register as a customer).

If the website is set up so that a shopper does not need to register first, then there is no need to get them to fill out their address and shipping address on the website.

My understanding is that the shopper should be able to go to the cart and click to buy then go straight through to PayPal where they can choose to either fill out or pick an address there. That way the address can be verified as you mentioned.

PayPal sends information back to the website to signal that the payment has been made, the website automatically requests the shoppers address (via the unique Token) which then gets automatically added to the website database.

The problem is that it appears that there is no way to bypass the necessity for the customer to give their address and shipping address on a nopCommerce store even if they wish to buy without registering. Have I got that wrong?
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Posted: 4 years ago Quote #14477
I've just been setting up my first nop site and have come across the same problem with the express checkout meaning that users have to supply thier addresses twice!

Is there any work around or would it just be better to use paypal standard?

Thanks is advance.
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Posted: 4 years ago Quote #14494
which version are you using ?

1.4   or    1.5
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Posted: 4 years ago Quote #14495
1.4
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Posted: 4 years ago Quote #14499
I'm using v1.5 but have the same problem. The clunky checkout applies whether you're using PayPal Express or PayPal standard.

I don't understand why, where PayPal is the only check out option, that it's not possible to go straight from the cart to Paypal.

With Paypal we don't need to collect addresses on the nopCommerce shopping site!

AND, if there's only one shipping option, we don't need to have a step that requires shoppers to make a shipping choice!

All these unwanted/unnecessary checkout steps lose sales.
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Posted: 4 years ago Quote #14504
mumbo wrote:
I'm using v1.5 but have the same problem. The clunky checkout applies whether you're using PayPal Express or PayPal standard.

I don't understand why, where PayPal is the only check out option, that it's not possible to go straight from the cart to Paypal.

With Paypal we don't need to collect addresses on the nopCommerce shopping site!

AND, if there's only one shipping option, we don't need to have a step that requires shoppers to make a shipping choice!

All these unwanted/unnecessary checkout steps lose sales.


Hi,

With your scenario you can apply some custom coding to achieve what you would want. what you could do is set the store as anonymous shopping enabled and by pass the shipping + billing address as this will be input if using Paypal express.. and if this is the only payment method you could go straight from the cart to paypal, but you would need to code this yourself.

JaxUK

Regarding your issue the best option is to use PayPal standard if you are creating user accounts with nopcommerce, As PayPal Express is aimed at anonymous shopping carts.

hope this helps..

mike..
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Michael Widdup,
nopCommerce team
Posted: 4 years ago Quote #14505
OK Thanks,

I'll talk to my clients and see what they want to do.
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Posted: 4 years ago Quote #14508
Hi Mike,

Thanks for your feedback. I'm confused about Paypal Express as the nopCommerce configs states that you need to invoke PayPal Direct too. Is PayPal Express not an option in its own right?

Whatever option I try to implement, I have the same problem i.e a convoluted check out that is going to lose me sales.
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