Multi Store Contact Us page issue NOP 3.6

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7 years ago
HI,
Is there some way to have the Contact Us page on each store in a  multi store NOP 3.6 install each go a separate email?
I can not find a string resource or a menu setting to make this happen.

Figured it would have been in the Message Templates menu where it would make sense to be.
Dug through the on line help and searched the forums so far with no luck.

Seems likely pretty obvious thing to have if you have a multi store option.

Thanks Chris
7 years ago
Sorry to bump, did you find an answer to this? It has become a significant issue for me.

I have two stores, Store A and Store B on different domains. I have two email accounts one for each domain but can only allocate one of these as default. Lets say Store A email account is default.
Customer buys an item on Store B but has a problem with the order. They log on to their account on store B and send a message using the contact us page. NopCommerce sends the message using the default email account for Store A not store B. The mail server receives the email from [email protected] but the originating domain is storeB.com so the mail is considered spam and dropped.

I have only just discovered this after a disgruntled customer has made a refund claim to the payment provider because we have not answered their emails, simply because we did not receive them as they were dropped by the email servers without our knowledge. This issue can also lead to lost sales when customer sales queries are also lost after contact is made from the contact us page form.

Is there a fix/workaround for this?
7 years ago
Forgot to add this message in the error logs:

System.Net.Mail.SmtpException: Mailbox unavailable. The server response was: From domain must match authenticated domain at System.Net.Mail.MailCommand.CheckResponse(SmtpStatusCode statusCode, String response) at System.Net.Mail.SmtpTransport.SendMail(MailAddress sender, MailAddressCollection recipients, String deliveryNotify, Boolean allowUnicode, SmtpFailedRecipientException& exception) at System.Net.Mail.SmtpClient.Send(MailMessage message) at Nop.Services.Messages.EmailSender.SendEmail(EmailAccount emailAccount, String subject, String body, String fromAddress, String fromName, String toAddress, String toName, String replyTo, String replyToName, IEnumerable`1 bcc, IEnumerable`1 cc, String attachmentFilePath, String attachmentFileName, Int32 attachedDownloadId) at Nop.Services.Messages.QueuedMessagesSendTask.Execute()
7 years ago
I'm having the same issue,  did you ever get this resolved ?
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