Order Follow UP Email

Hi All,

I have few questions to ask,

1. Is there an easy way to set up an email that goes out a week or so after order is shipped to try and get reviews from customers?

2. Also- curious if we can set up another email that might be used to try and promote other products, or perhaps modify the shipment notification email to show other things that they may be interested in based upon what they purchased.

3. Is there a feature to add related products on the cart page??

Thanks,

1. Is there an easy way to set up an email that goes out a week or so after order is shipped to try and get reviews from customers?

Yes - I'm also interested to discover a way to automate a follow-up email, so as to solicit feedback (as well as to possibly give a discount code on further purchases)...

linsan wrote:

Out-of-the-box...no.
However, there is a really good plugin which I use for this and many other types of "email campaigns."

You can configure the plugin to send minutes, hours, days, weeks or months after each sale..we use it to ask the customer to return and write a review for his purchased products...includes tokens to display products in the customer's order. We also use it to send follow-up emails after we sell products with special instructions and links to our Youtube videos demonstrating the usage of the product's they purchased.

It has very many other possibilities as well.
https://www.nopcommerce.com/p/1230/smart-campaigns-promotional-e-mailings-to-users.aspx

Steve