Cancel order notification

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7 years ago
If I make cancel order from drop down instead of using cancel button it do not send email notification to customer.
7 years ago
Hi,

if you change order status manually all appropriate actions (such as inventory adjustment, sending notification emails, reward points, gift card activation/deactivation, etc) should be done manually as well.

There was a notification about it in 3.70. We accidentally removed it in 3.80 (during admin area redesign).  We will put it back in 3.90.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.