Cannot Access Admin Area after upgrade to 3.8 (Time Out)

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7 years ago
We have run the upgrade script from 3.7 to 3.8 on the database.
Installed nopcommerce 3.8 files downloaded today 1/12/2017.
Added old 3.7 Settings.txt and InstalledPlugins.txt to app_data folder
Rebuild solution.
Run solution.
Front End Loads fine.
Login loads fine.
Timeout Error trying to access admin.

I little background. In our dev environment while accessing admin on version 3.7 we would get a pop-up error message on the loading of customers, we have 17,500 customers, but on 3.7 we would only get the pop-up error close it and the solution would still run. Now in 3.8 we get same error except the whole program crashes.

This appears to be we're it's crashing
Nop.Services.Customers.CustomerService.GetAllCustomers(Nullable`1 createdFromUtc, Nullable`1 createdToUtc, Int32 affiliateId, Int32 vendorId, Int32[] customerRoleIds, String email, String username, String firstName, String lastName, Int32 dayOfBirth, Int32 monthOfBirth, String company, String phone, String zipPostalCode, String ipAddress, Boolean loadOnlyWithShoppingCart, Nullable`1 sct, Int32 pageIndex, Int32 pageSize) in C:\VSProjects\nopAccellerate\nopAcc382nop38\Libraries\Nop.Services\Customers\CustomerService.cs:287

Why is this error no longer handled and why is this happening to begin with. Anyone's help will be greatly appreciated.

The wait operation timed out

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.ComponentModel.Win32Exception: The wait operation timed out

Source Error:


Line 20:         public PagedList(IQueryable<T> source, int pageIndex, int pageSize)
Line 21:         {
Line 22:             int total = source.Count();
Line 23:             this.TotalCount = total;
Line 24:             this.TotalPages = total / pageSize;

Source File: C:\VSProjects\nopAccellerate\nopAcc382nop38\Libraries\Nop.Core\PagedList.cs    Line: 22

Stack Trace:


[Win32Exception (0x80004005): The wait operation timed out]

[SqlException (0x80131904): Execution Timeout Expired.  The timeout period elapsed prior to completion of the operation or the server is not responding.]
   System.Data.SqlClient.SqlConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) +2442598
   System.Data.SqlClient.SqlInternalConnection.OnError(SqlException exception, Boolean breakConnection, Action`1 wrapCloseInAction) +5766516
   System.Data.SqlClient.TdsParser.ThrowExceptionAndWarning(TdsParserStateObject stateObj, Boolean callerHasConnectionLock, Boolean asyncClose) +285
   System.Data.SqlClient.TdsParser.TryRun(RunBehavior runBehavior, SqlCommand cmdHandler, SqlDataReader dataStream, BulkCopySimpleResultSet bulkCopyHandler, TdsParserStateObject stateObj, Boolean& dataReady) +4162
   System.Data.SqlClient.SqlDataReader.TryConsumeMetaData() +58
   System.Data.SqlClient.SqlDataReader.get_MetaData() +89
   System.Data.SqlClient.SqlCommand.FinishExecuteReader(SqlDataReader ds, RunBehavior runBehavior, String resetOptionsString, Boolean isInternal, Boolean forDescribeParameterEncryption) +409
   System.Data.SqlClient.SqlCommand.RunExecuteReaderTds(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, Boolean async, Int32 timeout, Task& task, Boolean asyncWrite, Boolean inRetry, SqlDataReader ds, Boolean describeParameterEncryptionRequest) +2031
   System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method, TaskCompletionSource`1 completion, Int32 timeout, Task& task, Boolean& usedCache, Boolean asyncWrite, Boolean inRetry) +911
   System.Data.SqlClient.SqlCommand.RunExecuteReader(CommandBehavior cmdBehavior, RunBehavior runBehavior, Boolean returnStream, String method) +64
   System.Data.SqlClient.SqlCommand.ExecuteReader(CommandBehavior behavior, String method) +240
   System.Data.SqlClient.SqlCommand.ExecuteDbDataReader(CommandBehavior behavior) +41
   System.Data.Common.DbCommand.ExecuteReader(CommandBehavior behavior) +12
   System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.<Reader>b__c(DbCommand t, DbCommandInterceptionContext`1 c) +9
   System.Data.Entity.Infrastructure.Interception.InternalDispatcher`1.Dispatch(TTarget target, Func`3 operation, TInterceptionContext interceptionContext, Action`3 executing, Action`3 executed) +72
   System.Data.Entity.Infrastructure.Interception.DbCommandDispatcher.Reader(DbCommand command, DbCommandInterceptionContext interceptionContext) +356
   System.Data.Entity.Internal.InterceptableDbCommand.ExecuteDbDataReader(CommandBehavior behavior) +166
   System.Data.Common.DbCommand.ExecuteReader(CommandBehavior behavior) +12
   System.Data.Entity.Core.EntityClient.Internal.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) +37

[EntityCommandExecutionException: An error occurred while executing the command definition. See the inner exception for details.]
   System.Data.Entity.Core.EntityClient.Internal.EntityCommandDefinition.ExecuteStoreCommands(EntityCommand entityCommand, CommandBehavior behavior) +112
   System.Data.Entity.Core.Objects.Internal.ObjectQueryExecutionPlan.Execute(ObjectContext context, ObjectParameterCollection parameterValues) +734
   System.Data.Entity.Core.Objects.<>c__DisplayClass7.<GetResults>b__6() +85
   System.Data.Entity.Core.Objects.ObjectContext.ExecuteInTransaction(Func`1 func, IDbExecutionStrategy executionStrategy, Boolean startLocalTransaction, Boolean releaseConnectionOnSuccess) +288
   System.Data.Entity.Core.Objects.<>c__DisplayClass7.<GetResults>b__5() +111
   System.Data.Entity.SqlServer.DefaultSqlExecutionStrategy.Execute(Func`1 operation) +189
   System.Data.Entity.Core.Objects.ObjectQuery`1.GetResults(Nullable`1 forMergeOption) +210
   System.Data.Entity.Core.Objects.ObjectQuery`1.<System.Collections.Generic.IEnumerable<T>.GetEnumerator>b__0() +11
   System.Data.Entity.Internal.LazyEnumerator`1.MoveNext() +39
   System.Linq.Enumerable.Single(IEnumerable`1 source) +113
   System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.<GetElementFunction>b__3(IEnumerable`1 sequence) +4
   System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.ExecuteSingle(IEnumerable`1 query, Expression queryRoot) +25
   System.Data.Entity.Core.Objects.ELinq.ObjectQueryProvider.System.Linq.IQueryProvider.Execute(Expression expression) +59
   System.Data.Entity.Internal.Linq.DbQueryProvider.Execute(Expression expression) +84
   System.Linq.Queryable.Count(IQueryable`1 source) +196
   Nop.Core.PagedList`1..ctor(IQueryable`1 source, Int32 pageIndex, Int32 pageSize) in C:\VSProjects\nopAccellerate\nopAcc382nop38\Libraries\Nop.Core\PagedList.cs:22
   Nop.Services.Customers.CustomerService.GetAllCustomers(Nullable`1 createdFromUtc, Nullable`1 createdToUtc,
Int32 affiliateId, Int32 vendorId, Int32[] customerRoleIds, String email, String username, String firstName, String lastName, Int32 dayOfBirth, Int32 monthOfBirth, String company, String phone, String zipPostalCode, String ipAddress, Boolean loadOnlyWithShoppingCart, Nullable`1 sct, Int32 pageIndex, Int32 pageSize) in C:\VSProjects\nopAccellerate\nopAcc382nop38\Libraries\Nop.Services\Customers\CustomerService.cs:287
   Nop.Admin.Controllers.HomeController.CommonStatistics() in C:\VSProjects\nopAccellerate\nopAcc382nop38\Presentation\Nop.Web\Administration\Controllers\HomeController.cs:166
   lambda_method(Closure , ControllerBase , Object[] ) +62
   System.Web.Mvc.ActionMethodDispatcher.Execute(ControllerBase controller, Object[] parameters) +14
   System.Web.Mvc.ReflectedActionDescriptor.Execute(ControllerContext controllerContext, IDictionary`2 parameters) +157
   System.Web.Mvc.ControllerActionInvoker.InvokeActionMethod(ControllerContext controllerContext, ActionDescriptor actionDescriptor, IDictionary`2 parameters) +27
   System.Web.Mvc.Async.AsyncControllerActionInvoker.<BeginInvokeSynchronousActionMethod>b__39(IAsyncResult asyncResult, ActionInvocation innerInvokeState) +22
   System.Web.Mvc.Async.WrappedAsyncResult`2.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
   System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +50
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +225
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +225
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +225
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +225
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +225
   System.Web.Mvc.Async.<>c__DisplayClass33.<BeginInvokeActionMethodWithFilters>b__32(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
   System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +26
   System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +36
   System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +12
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +21
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.Mvc.<>c__DisplayClassa.<EndProcessRequest>b__9() +22
   System.Web.Mvc.<>c__DisplayClass4.<Wrap>b__3() +10
   System.Web.Mvc.ServerExecuteHttpHandlerWrapper.Wrap(Func`1 func) +27
   System.Web.Mvc.ServerExecuteHttpHandlerWrapper.Wrap(Action action) +64
   System.Web.Mvc.ServerExecuteHttpHandlerAsyncWrapper.EndProcessRequest(IAsyncResult result) +71
   System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) +1436

[HttpException (0x80004005): Error executing child request for handler 'System.Web.Mvc.HttpHandlerUtil+ServerExecuteHttpHandlerAsyncWrapper'.]
   System.Web.HttpServerUtility.ExecuteInternal(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage, VirtualPath path, VirtualPath filePath, String physPath, Exception error, String queryStringOverride) +3428452
   System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm, Boolean setPreviousPage) +76
   System.Web.HttpServerUtility.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) +29
   System.Web.HttpServerUtilityWrapper.Execute(IHttpHandler handler, TextWriter writer, Boolean preserveForm) +24
   System.Web.Mvc.Html.ChildActionExtensions.ActionHelper(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues, TextWriter textWriter) +464
   System.Web.Mvc.Html.ChildActionExtensions.Action(HtmlHelper htmlHelper, String actionName, String controllerName, RouteValueDictionary routeValues) +83
   System.Web.Mvc.Html.ChildActionExtensions.Action(HtmlHelper htmlHelper, String actionName, String controllerName) +10
   ASP._Page_Administration_Views_Home_Index_cshtml.Execute() in c:\VSProjects\nopAccellerate\nopAcc382nop38\Presentation\Nop.Web\Administration\Views\Home\Index.cshtml:42
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy() +197
   System.Web.Mvc.WebViewPage.ExecutePageHierarchy() +105
   System.Web.WebPages.StartPage.RunPage() +17
   System.Web.WebPages.StartPage.ExecutePageHierarchy() +64
   System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage) +78
   System.Web.Mvc.RazorView.RenderView(ViewContext viewContext, TextWriter writer, Object instance) +235
   System.Web.Mvc.BuildManagerCompiledView.Render(ViewContext viewContext, TextWriter writer) +107
   System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context) +291
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResult(ControllerContext controllerContext, ActionResult actionResult) +13
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +56
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult) +420
   System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult) +52
   System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +173
   System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +36
   System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +12
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +21
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +9765121
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +155
7 years ago
It's very similar to the issue described here. But you downloaded it recently. Search your solution directory for Nop.Core.dll file. It should exist only in the /bin directory. I presume some of third-party developers accidentally added it to their plugins output (buddy version of this file) and it's used
7 years ago
Hi Andrei. Thanks for the reply. I should have noted that the source files are out of box. No third party plugins installed yet.

The directory was named nopaccelerate for versioning. It hasn't been added yet.

Tried downloading new source files from nopCommerce site and GitHub. Same result. Tried restoring DB back to 3.7 and running upgrade script from both nopcommerce website and GitHub. Same result.

I should note a correction. We have 17000 registered users but 70,000 including guest accounts with orders.

Still haven't gotten it to work. It is working with new database install and out of box source. Going to try and import the 70,000 accounts into new DB to see if I can replicate.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.