Payment plugin not working for In-store Pickup Orders.

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7 years ago
Hi,
I am using using nopcommerce version 3.8 and downloaded the CCAVENUE plugin from nopcommerce website. The plugin works ok, but when any customer on my store opts for instore pickup then, at checkout the cart goes empty and ccavenue paymet page does not show up. Instead we get the following message:

Object reference not set to an instance of an object
Your Shopping Cart is empty!

And thats the error we get:

Thanks,
Omar
For ABK
7 years ago
Hi Omar,

Do you experience it only with this plugin?

When exactly the cart becomes empty? When you click "Checkout" button?
7 years ago
Hi,
Yes, it is with this plugin only. Also, this plugin works perfectly when customer opts for purchases to be delivered to his address and everything goes normal. The problem (i.e. Shopping carts goes empty) arises only when at checkout customer opts for in-store pickup - wherein he chooses to pick his purcahses from our physical store.

Kindly click on the following link and you will see the error that is dispalyed to the customer.

https://drive.google.com/open?id=0ByD0Kpyw9kHoNXJMdHZTSFhDQTQ

Many Thanks,
Omar
7 years ago
Hi Omar,

Thanks! We'll investigate it - https://github.com/nopSolutions/ccavenue-plugin-for-nopcommerce/issues/3
7 years ago
Hi,

Ok, lets hope it gets resolved.

Many Thanks.

Omar
6 years ago
ABK wrote:
Hi,

Ok, lets hope it gets resolved.

Many Thanks.

Omar


Hello, we fixed it. Please see this commit for more details. Also you can download this plugin with fix in our marketplace (only for 4.0)
6 years ago
Hi,
It still doesn't work and the shopping cart goes empty again. However, there isn't any message displayed now. earlier it used to display the message: object reference not set to an instance of an object. The checkout process also gets slower when I selected instore pickup on the shipping address. Then, I checked the log and it displays the following warnings:




Kindly look into it and have it solved.

Thanks,
Omar
6 years ago
ABK wrote:
Hi,
It still doesn't work and the shopping cart goes empty again. ...
Omar


Hello Omar, what version of nopCommerce do you use now?
6 years ago
Hi,
I am using nopcommerce version 4.0

Thanks,
Omar
6 years ago
ABK wrote:
Hi,
I am using nopcommerce version 4.0

Thanks,
Omar


I'm sorry, but I checked all again, it's working fine. Try download a new version from our marketplace, delete your current plugin and install new one
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.