I got a nice looking theme from these folks for version 2.8
When I upgraded to npcommerce 3.0 there were many formatting issues.

No problem I figured I could get their latest update or advice.  Wrong!

I have made multiple attempts to contact them and get no replies.  Support is terrible.

My recommendation is to work with suppliers that are resposnive.  They only had 2 stars for their rating.  That should have been a clue.