Customers say cart not workin in IE 10 Using Version 2.8

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10 years ago
We have now lost a few sales as a result of customers saying their carts show up empty no matter what they do - when we talk to the customers they are using IE 10   - no issues with IE 9.    Ideas for a solution?
10 years ago
What version of NopCommerce are you using?  I'm on an older one and was able to fix it using this:  https://www.nopcommerce.com/boards/t/20059/ie10-error-keeps-returing-to-home-page-when-trying-to-login.aspx#81853
10 years ago
We are using version 2.8
Thank you
10 years ago
We also had the problem of not being able to login here in the store when using IE 10     We finally found the work around of using F12 and changing to version IE 9 - that does not seem to be the issue for our customers - they, when using IE10 make a purchase and the cart shows empty so they repeat and end up with the same product in the cart multiple times but their cart shows empty so that can't checkout - they get frustrated and leave -
10 years ago
docknee wrote:
We are using version 2.8
Thank you


Lost another sale today for the same reason - customer using IE10      Their cart show empty so they can't check out but when we look in admin we see they tried multiple times and they have the same item in their cart 3 or 4 times.  No idea what to do?
10 years ago
AndyMcKenna wrote:
What version of NopCommerce are you using?  I'm on an older one and was able to fix it using this:  https://www.nopcommerce.com/boards/t/20059/ie10-error-keeps-returing-to-home-page-when-trying-to-login.aspx#81853



We had the developer we use install this code and it fixed the issue with the login and cart on the machine using IE10 here in the store.  Time will tell for customers out there but this is a big step.  THANKS
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