Hi Everyone,
I have a next step or marketing question regarding my nopcommerce store.
My question for those of you who have implemented the forum option in your nopcommerce store. Or anyone who has some ideas for me for that matter. :-)
When you add a forum to an e-commerce site, are you able to use it to create a community, or does it usually end up being a question/answer forum about things relating to your business?
Here's why I am wondering:
I have an online retail business in the gardening category. I would like to use the forum to create a garden community to disscuss/answer questions about gardening. Like http://www.helpfulgardener.com/forum/
My fear is that it would end up just being a place for customers to just ask questions about my business... basically a replacement for the contact us page. Do you think this would be the case for a online retail business?
I guess there is nothing wrong with that, but my vision for adding a forum would be to create a community that would disscuss/answer questions about gardening not just about my products. Do you think this is possible?
I would greatly appreciate if people could let me know who have seen forums on e-commerce sites or have enabled the forum on their nopcommerce site.