The internet can be a dangerous place to conduct an online business, especially when no (or minimum) security measures are in place to protect the business. According to kount, global holiday fraud attempts increased 31% in 2016. CNP fraud losses are projected to increase by $3.2 billion over the next 4 years. And mobile commerce – 2X more likely to involve fraud – is growing at least 30% a year.
Cyber-attack is rising every year and hackers are continuously stealing sensitive data / information from eCommerce store sites. In order to protect your customers, it is important to implement fraud protection protocols. Let’s take a closer look at 3 simple steps to secure your eCommerce site.
1) Use a trusted platform
One of the best things you can do to protect your data and customers from getting hacked is to make sure that you are using a trusted platform (like nopCommerce). Security is a massive issue in eCommerce sites and it is important for you as a business owner to store customer data with all possible security protocols. As far as security goes, a few platforms take it very seriously such as nopCommerce because it meets all PCI Compliance requirements and it offers all the features you need to run a secured and successful online store.
Using an unsecured platform could easily lead to catastrophic scenarios such as theft of your customers’ data and payment information. So, make sure to keep a close eye on the security features of your eCommerce platform and always do your due diligence.
2) Do not store sensitive information
Many eCommerce websites store a lot of information about their customers in the database in order to market their products in different ways. It is always a good practice not to store any sensitive like passwords or financial information about your customers in the database if you are accepting online orders. There should never be an instance where you need to store the sensitive data as-is like credit card information directly in your eCommerce platform database.
eCommerce platforms like nopCommerce are compatible with the latest industry standard for payment data protection, PCI DSS 3.2 and it offers many great features such as:
- Credit cards are not stored into database according to PA-DSS
- Using private key encryption to store sensitive data
- Password encryption / hashing option and policies like:
- password attempt failure lock-out
- password must be changed at least once every X days
- password must be unique i.e. it is not allowed to submit one of the previously used passwords
3) If you are collecting private information, you need SSL
Show the customers that they can trust you as shoppers need to feel safe when they are on any website, especially when they are providing payment information. Make sure you have SSL certificate and badges to prove to the customers that all the personal information is protected. If you add trust signals on every step of the checkout process, the customers will certainly be convinced that their payment information is completely secure and they can trust your online business/brand. Many eCommerce websites add security icons on payment pages as it helps the customers to overcome the hesitation and gives them the confidence to complete the transaction.
nopCommerce allows you to easily configure SSL settings on your store site by simply going into store details page and enabling the option. In addition to that, you can:
- Force SSL on all site pages
- Enable XSRF protection for admin area
- Enable XSRF protection for public store
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