Order Status for Guest Checkout

Forgive me if I've simply overlooked this feature, but I can't find any way for a user who has completed an order as guest to check on their order status.

Is this possible with nopCommerce? If not, then is this something that will hopefully be arriving with version 2.6 (or even 2.7)?

This is a very important feature and I would hate to cause extra Customer Service issues with my users because they have no way to check their own order status.

Thanks!
Dan

All customers receive an order confirmation email. It has a link to "order details page". You can always click on it and go to the order detail page.

P.S. An order should be placed on the same computer (browser) because cookies are used to determine whether an order was placed by the current customer

Andrei,
Any way we can get a work item for an Order Status link that allows users to enter their order number and Shipping Zip Code to view their status (or some other idea)? Relying on a guest user checking their order status from the same PC that has the cookie just doesn't seem like an ideal solution.

Thanks!
-Threadrock

I think such tasks should be part of customization and not available out of the box. It should not take much time to implement

I can't be the only one who thinks that this functionality is absolutely essential for any eCommerce platform, can I?!?

Stay tuned to this thread for updates as I'm working on this one now. Hopefully my results, thus far, can be improved upon and we can add this functionality to the core nop code.

Threadrock wrote:

Go for it Threadrock!  

I ran into this problem on my site.  I had a customer who checked out as a guest, and then later came back and tried to view their order details on my site.  They couldn't because they didn't have an account.  They then tried to create an account with my site, but of course that did not work as their new account was not linked to their old guest account.

Looking forward to see what you come up with.

Threadrock and Tim, were you able to make this change to track order status for guests?

It seems to be pretty basic requirement for an ecommerce implementation, I am wondering if there is any plugin available for the same. Any idea/help is appreciated.

Thank you,
Ashima

I have created a page (view) for it, where the customer puts the order id and shipping email, so I load the order and redirect to order details view.

ivanslater wrote:


Respected Sir,
  will you please provide me that page to view the order details of guest customer?

To view order status for guest customers I used Order GUID. Please see instructions below:

NopCommerce V3.7
Source Code required

1: Nop.Web\Models\OrderDetailsModel.cs
Create new property in class OrderDetailsModel

public Guid OrderGuid { get; set; }

2: Nop.Web\Models\CustomerOrderListModel.cs
Create new property in class OrderDetailsModel

public Guid OrderGuid { get; set; }

3: Nop.Web\Controllers\OrderController.cs

3A: Insert this at line 143

OrderGuid = order.OrderGuid

3B: Modify ActionResult Details, around line 612

public ActionResult Details(int orderId, Guid? orderGuid)
{
  var order = _orderService.GetOrderById(orderId);
  if (order == null || order.Deleted || orderGuid != order.OrderGuid )
    return new HttpUnauthorizedResult();
  var model = PrepareOrderDetailsModel(order);
  return View(model);
}

4: Nop.Web\Views\Order\CustomerOrders.cshtml
Modify the button to include OrderGuid

onclick="window.open('@Url.RouteUrl("OrderDetails", new { orderId = order.Id, orderGuid = order.OrderGuid })')"

Finally, you will have to edit order confirmation email template so that when guest customers receive their email it will have the link with the OrderGuid. I have not done this yet but you will have to create OrderGuid token in Nop.Services\Messages and go from there.