Send test mail functionality not working nopCommerce 3.40

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9 years ago
I am using nopCommerce3.40

I've try to sent test mail but its return error.

my setting

Email Address: [email protected]
Display Name : abcd
Host         : smtp.gmail.com
Port         : 587
User Name    : [email protected]
Password     : *******
Enable SSL   : True
UseDefaultCre: False

and send test email to : [email protected]

return error:
The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required.

pls give me idea why its not working

Regards,
Jatin
9 years ago
jatinxit wrote:
I am using nopCommerce3.40

I've try to sent test mail but its return error.

my setting

Email Address: [email protected]
Display Name : abcd
Host         : smtp.gmail.com
Port         : 587
User Name    : [email protected]
Password     : *******
Enable SSL   : True
UseDefaultCre: False

and send test email to : [email protected]

return error:
The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required.

pls give me idea why its not working

Regards,
Jatin


Try 465 for the port. :)
9 years ago
wooncherk wrote:
Try 465 for the port. :)


Thanks for quick response.

but when i used 465 port then its return error : The operation has timed out.
9 years ago
these are the right settings
try to log in to your google account
there should be an option to allow third party applications to use gmail
9 years ago
try to enable https://www.google.com/settings/security/lesssecureapps
9 years ago
This is not nopCommerce issue, all you need to enable 3rd party application to access your gmail account. Follow this steps to fix this:
1. Login to your gmail account.
2. Visit this page https://accounts.google.com/DisplayUnlockCaptcha and click on button to allow access.
3. Visit this page https://www.google.com/settings/security/lesssecureapps and enable access for less secure apps.
4. Login to your nopCommerce admin portal and visit this page http://website_name.com/Admin/EmailAccount/List and click edit  and click to delete the account.
5. Now use following details:
   Email address: [email protected]
   E display name: your website name
   Host: smtp.gmail.com
   User: [email protected]
   Password: password, remember to click change password button if you are editing any existing account
   SSL: tick to select it
   Use default credentials: uncheck, do not select it
6. Click on save button above.
7. Test the mailing by entering your email id and click on send test email button.
9 years ago
jatinxit wrote:


but when i used 465 port then its return error : The operation has timed out.

Hi! nop 2.65.
suddenly .... I"ve got the same problem with yandex host. Does anybody know, how can I fix it?
Best regards.
9 years ago
hi itorian,

thank you for response,

yes this is not nopCommerce issue i have check its 3rd party issue. i was enable my 2-step Verification setting on gmail account and nopCommerce test functionality its working fine.

best Ragards,
Jatin
9 years ago
I have try out all the method using smtp.gmail.com 465 port, 587 port. 465 port will give operation timeout. 587 port will give error of "The SMTP server requires a secure connection or the client was not authenticated. The server response was: 5.5.1 Authentication Required. Learn more at"

I also change the password of my gmail. It doesnt work either.

I also turn on the google less secure apps.  It doesnt work either.  

I try two google email, one with my own domain name which using the google MX record. One is using my google email account account like [email protected], both doesnt work as well.  

I have come to no ideas. Can someone please help me please

My nopCommerce version is 3.3.

Best
Ryan
9 years ago
Did you tried https://accounts.google.com/DisplayUnlockCaptcha
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.