Maybe I`m wrong, if so, could anyone explain it to me.
If we have product with check option ship separately, that means that this product will be send to customer with different box.
Now, let set customer order two items, one with separete shipping. So we should send two boxes, and we should have two shippings (both related to one order), and two packaging slips. Am I thinking correct?
I tested above on sample store with default settings (3.70). Default store creating just one packaging slip and just one shipping.
ship separately
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- 8/10/2012
- United States
That's how I think it should work, too.
If your customer buys two items, and one is set to "ship separately", then on the shipping screen in checkout, the customer should see two sets of service/rate choices...one for each item in the order.
Are you certain that neither item in your cart was set to "Free shipping"..and that each item had "weights" defined?
If your customer buys two items, and one is set to "ship separately", then on the shipping screen in checkout, the customer should see two sets of service/rate choices...one for each item in the order.
Are you certain that neither item in your cart was set to "Free shipping"..and that each item had "weights" defined?
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embryo wrote:
So my thinking is in good direction.
embryo wrote:
No, but today made another test.
So add all dimensions, add weight. One set is product with 'ship separately' and product with 'free shipping', second set is product with 'ship separetely' and product without 'free shipping'. In both cases I got this same result - one shipping, one packing slip.
So how it is working?
That's how I think it should work, too.
So my thinking is in good direction.
embryo wrote:
Are you certain that neither item in your cart was set to "Free shipping"..and that each item had "weights" defined?
No, but today made another test.
So add all dimensions, add weight. One set is product with 'ship separately' and product with 'free shipping', second set is product with 'ship separetely' and product without 'free shipping'. In both cases I got this same result - one shipping, one packing slip.
So how it is working?
MVP
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- 5/22/2011
- United States
The "option ship separately", only applies to the Rate Calculation. The nopC core system will separately call the Shipping Rate Calculation Methods (that you've made active), and then aggregate the rates for the like-named methods (services) - e.g. in your example with two items one being ship separately, if you are using UPS, the UPS API will be called twice and the rates for Ground will be added together, and the rates for Next Day would be added together, and the customer would see just one rate for each method - Ground, Next Day. It does not give the customer separate choices for selected methods per item, and ultimately "packing" and setting up shipments with the carrier and creating shipments and packing slips in nopCommerce is manual. (And, with external carriers like UPS, FedEx, etc. you may even find that the rates you get when you manually use their online shipping tool will not match 100% with the rates the customer was shown.)
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New York wrote:
For rate calculation I may use Additional shipping charge. Thing is, that is not the point of the problem.
If I have two pack, I need two slips. If it is send separately, I need to have two shippings. Imagine simple situation - one box is somehow missing (for example during repacking from plane to truck, it just happens!). How I will check delivered in that case at admin panel? If it would be as many shippings as many packs, then I may change status for just one pack.
I think it is time to call it bug. Will report it to proper place.
The "option ship separately", only applies to the Rate Calculation.
For rate calculation I may use Additional shipping charge. Thing is, that is not the point of the problem.
If I have two pack, I need two slips. If it is send separately, I need to have two shippings. Imagine simple situation - one box is somehow missing (for example during repacking from plane to truck, it just happens!). How I will check delivered in that case at admin panel? If it would be as many shippings as many packs, then I may change status for just one pack.
I think it is time to call it bug. Will report it to proper place.
MVP
Certified Developer
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- United Kingdom
AlexGT wrote:
If you're creating the shipments manually you can create as many shipments as you want per order from the nop admin interface: http://admin-demo.nopcommerce.com/Admin/Order/AddShipment?orderId=5. Just edit the Qty to ship field on the right hand side to select which products belong to that shipment or set to zero to exclude it from that shipment. So just keep creating shipments for the order until it's fulfilled.
The packing slips will only include the items that were added to that shipment.
I agree it might be useful to have a visual indication of which products are set to ship individually in the grid (not sure if that's already implemented or not) but I can't see any issue with creating multiple shipments per order.
If you're not creating the shipments manually then maybe you need to clarify how they are being created to get an answer. Could also depend on what version of nop you're using, are you using an older version that didn't support multiple shipments per order?
If I have two pack, I need two slips. If it is send separately, I need to have two shippings. Imagine simple situation - one box is somehow missing (for example during repacking from plane to truck, it just happens!). How I will check delivered in that case at admin panel? If it would be as many shippings as many packs, then I may change status for just one pack.
If you're creating the shipments manually you can create as many shipments as you want per order from the nop admin interface: http://admin-demo.nopcommerce.com/Admin/Order/AddShipment?orderId=5. Just edit the Qty to ship field on the right hand side to select which products belong to that shipment or set to zero to exclude it from that shipment. So just keep creating shipments for the order until it's fulfilled.
The packing slips will only include the items that were added to that shipment.
I agree it might be useful to have a visual indication of which products are set to ship individually in the grid (not sure if that's already implemented or not) but I can't see any issue with creating multiple shipments per order.
If you're not creating the shipments manually then maybe you need to clarify how they are being created to get an answer. Could also depend on what version of nop you're using, are you using an older version that didn't support multiple shipments per order?
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petemitch wrote:
Yes, I know that. How many items you have at your store? Have you be able to remember which product has option set to separately, if it is changing all the time (imagine wholesale example with huge number of items and just some of them are need to be sent separately). You, as a store owner, maybe will remember, but what about staff?
Even for security, system should create separately shippment if any of product is set to ship separately, and should not allow to marge shippings together. That for system is.
By the way: version 3.70 (mentioned is first post)
If you're creating the shipments manually you can create as many shipments as you want per order
Yes, I know that. How many items you have at your store? Have you be able to remember which product has option set to separately, if it is changing all the time (imagine wholesale example with huge number of items and just some of them are need to be sent separately). You, as a store owner, maybe will remember, but what about staff?
Even for security, system should create separately shippment if any of product is set to ship separately, and should not allow to marge shippings together. That for system is.
By the way: version 3.70 (mentioned is first post)