Phone Orders

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7 years ago
I want to create a phone order from to make it easier for admins to enter a phone orders.  The "Impersonate mode" take a bit too long.  Has anyone created a simple form like this?
7 years ago
I think that what you want is to be able to use the impersonate function to create the shopping session on behalf of the caller, but rather than have to use the normal catalog pages and shopping cart to add items to the customer cart, you'd like a minimal, sales-person's view to be able to select items and add to cart more quickly. A simple list of product names, sku's, prices etc..with hover-able spots for expanded information like tier pricing and photos.

Correct?

No, there's no such thing ;-)
However, it's a great idea for a plugin...hint hint developers!!
7 years ago
Thanks! There's a separate work item for this feature
7 years ago
a.m. wrote:
Thanks! There's a separate work item for this feature

Excellent!
7 years ago
A lot of this can be made with the multi-store feature to create a 2nd mirror store but only visible to sales people but with more appropriate features for them like: better templates for category and manufacturers and with larger number of items displayed, products recently viewed/bought by customer, shortcuts to products, less banners and images that slow page load, etc.
6 years ago
Hello: I have read the work item for this and am assuming that this will provide the ability of taking orders for customers without e-mails?

Right now, I created a general customer that I use for all my customers without emails. However, it doesn't make things easy when I look a the list of orders to determine the customers associated with each of them.

Would be interested as well to know the timeline for this or if Nopcommerce has a plan to develop a plugin for over the phone orders. I believe this is a request made by others as well.

Thanks!
6 years ago
nonam wrote:
Hello: I have read the work item for this and am assuming that this will provide the ability of taking orders for customers without e-mails?

Right now, I created a general customer that I use for all my customers without emails. However, it doesn't make things easy when I look a the list of orders to determine the customers associated with each of them.

Would be interested as well to know the timeline for this or if Nopcommerce has a plan to develop a plugin for over the phone orders. I believe this is a request made by others as well.

Thanks!

It is included in the roadmap for v4.00 with ETA October-November
6 years ago
This is great news! Thanks a lot!
6 years ago
nonam wrote:
Hello: I have read the work item for this and am assuming that this will provide the ability of taking orders for customers without e-mails?

Right now, I created a general customer that I use for all my customers without emails. However, it doesn't make things easy when I look a the list of orders to determine the customers associated with each of them.

Would be interested as well to know the timeline for this or if Nopcommerce has a plan to develop a plugin for over the phone orders. I believe this is a request made by others as well.

Thanks!


As nonam says, it's a clunky workaround at best. We currently do the same thing, and in addition to the issues she mentioned, the requirement of an email and our repeated usage of the same bogus one for phone orders results in having to empty the dozens of undeliverable messages that get added to the queue on a daily basis.
5 years ago
May I ask did this ever take off ?
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.