Shipping.FedEx Plugin Error

Hello there,

here, we're using nopCommerce 3.9 currently as our primary web store.

While, checking out, on selecting shipping method > when we try to get Rates by following method

FedExComputationMethod.cs > GetShippingOptions() > Try > var reply = service.Getrates(request) >
the error Comes such as > reply.HighestSeverity = ERROR (msg: Authentication Failed).

We're facing this error since we tried to opt out FedEx shipping plugin.

Please drive us through right way.

Thanks, shopermart.com

For note: we're in Indian region and our store run for indian market only.

"Authentication Failed" means you don't have the right access keys set up.  Be sure you are using the production url  https://gateway.fedex.com:443/web-services  (with production keys)

Thanks for advise...

it was just silly a mistake.. hehe...

But now, the real problem starts...

we're testing fedex plugin on test server. Plugin works fine except SHIPPING RATES, which comes TOO HIGH.

for example: the product is worth 1990 INR (or whatever) plugin shows 9176.00 INR after calculation.!!!

We already provided size dimensions & weight properties to the product, but it is not calculating properly.


Is there calculation problem in plugin or fedex giving me wrong data (which i can not believe actually!)

Please help through this.

Thanks.

You should try changing the FedEx settings to see if results differ:
Packing type
Pass dimensions  

If rates are still too high, you may need to contact FedEx support to find out why.