A way to Red Flag a customer?

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6 years ago
Is there a way (or a plugin) to red flag a problem customer so if he orders again there is a
pop up or notice that the customer is a problem.....without having to look into individual order notes.

When we process orders we go straight to completing it and shipping...the girls dont have time to look at each individual sale. But I would like to be notified when there is a problem customer so I can act appropriately.

Thanks!
Andre
6 years ago
Maybe a pop up if there is something in the admin content area?
(and no pop if its blank)
6 years ago
alienears wrote:
Is there a way (or a plugin) to red flag a problem customer so if he orders again there is a
pop up or notice that the customer is a problem.....without having to look into individual order notes.

When we process orders we go straight to completing it and shipping...the girls dont have time to look at each individual sale. But I would like to be notified when there is a problem customer so I can act appropriately.

Thanks!
Andre

Not out of the box and I haven't seen such a plugin. Maybe the best would be to flag in Admin Comment or assign him a Customer role of "Problem" and do some customization work to display the warning in orders list and details.
6 years ago
It would require customization to do it in nopCommerce.  Maybe instead you can somehow use your email system to catch the OrderPlaced.StoreOwnerNotification message and look for his email and then move it to a special folder or forward to another email
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.