delete a store / problem with plugin - URGENT Help

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6 years ago
Hi,

I have created 2 stores with same FTP account, I found a problem with google crawl, so the best solution i do is to delete the second store.

now my brooklyn and plugins are installed, but the plugins seems not working, for exemple the 'anywhere sliders' and 'Mega menu' plugins (no flayout menu + no silde images), also the add to basket button not work.

I think there is a problem with all 7Spikes plugins!

please can you help me!

Thanks!
6 years ago
I recently had a similar issue when I deleted one of our stores.
I had left those plugins configuration field "Limited to Stores" blank/empty...so when I deleted one store, all my settings that had the "All stores" were wiped out.

Just go back through your 7spike plugins (and maybe other plugins too) and check the configurations..they were probably removed and you will need to add them back.

Just remember if you add a new store, to ALWAYS use the Limited to Stores functionality when you are configuring them, even if you only have a license for the plugin for one store because this will happen again if you need to delete a store.
6 years ago
Yes it's true, I left this field empty almost for all my plugins.

But I find nothing to modify in the configuration, all seems ok!

Other solution please?
6 years ago
If you had two stores before and did not have Limited to Stores checked for both stores or either store..it was really "not limited to either store" ....and then you deleted one store...you must now check limited to stores for the remaining store.

Or, did you edit each plugin and check "Limited to Stores" for your remaining store and it still is not working?

It is not in the configuration section of each plugin..go here instead:
admin >> Configuration >> Plugins >> Local Plugins >> click the Edit button at each 7spikes plugin >> click Stores tab >> check limited to stores box >> check your remaining store name box >> save
6 years ago
yes, i checked the "limited to stores", i find this feld empty, so i put my store name, but the problem still exist
6 years ago
Did you also check to be sure that Seven Spikes Core plugin is set to Limited to stores for your remaining store? It is important.

You can go to admin >> System >> System Information >> Loaded Assemblies (link)

Do you see, for example, these assemblies listed?? (the version numbers will be different)

SevenSpikes.Nop.Plugins.Core, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Conditions, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Core, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Framework, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Mappings, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Scheduling, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Services, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.InstantSearch, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.CloudZoom, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.AnywhereSliders, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.AjaxFilters, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null
SevenSpikes.Nop.Plugins.AjaxCart, Version=3.7.886.13608, Culture=neutral, PublicKeyToken=null


If you don't see them, then you need to restart your application completely and then check again to see if they are listed as I described above. To be certain that your application is restarted, it is best to open your Global.asax file in the root of your website using FTP/Notepad. Add an extra space or two to the end of the file and save it.
Then visit your site again in a browser to force it to reload all assemblies again.

If you see them listed in your System Information but they are still not working, then I don't know what your problem is and you should create a support ticket at nop-templates.com.
6 years ago
yes, i see all the assemblies you listed in green (release), but i see also some yellow "Debug" assemblies, for exemple:

- Nop.Admin, Version=3.9.0.0, Culture=neutral, PublicKeyToken=null Debug
- Nop.Web, Version=3.9.0.0, Culture=neutral, PublicKeyToken=null Debug
- Nop.Web.Framework, Version=3.9.0.0, Culture=neutral, PublicKeyToken=null Debug
- WebActivator, Version=1.5.2.0, Culture=neutral, PublicKeyToken=null Debug

also for my not 7spike plugins i see the yellow Debug (Nop.Plugin.Shipping.Fedex, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null Debug)
6 years ago
I have never seen assemblies shown with "yellow" debug, so I think you must have some other problem.

Nop.Admin is a 3rd party plugin I think, right?
Was this plugin always installed, or was it added after you deleted the store?

I really think they guys at nop-templates.com will be better able to help you.
6 years ago
best ,

Bivoshop.com mainstore
Bivolino.eu second store

we deleted Bivoshop.com
we need an urgent solution to get bivolino.eu working nicely , see www.bivolino.eu  ( Nop 3.9 )

The jS files are present , but not accesible on the server . (Nop-Templates check)
Which tf-nr can we join NOP developper team ?

Sincerely,
Ict team Bivolino.com
003211252525 or whatsapp 0032472251839
6 years ago
I opened your site and see no problems with the 7spikes plugins. All are working okay...Mega Menu, Ajax filters, Jcarousel, Cloud zoom, etc..

I do not understand your last question:

Which tf-nr can we join NOP developper team ?
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