NopCommerce Error page on one computer, works on another. Troubleshooting assistance needed.

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
6 years ago
We have a website half down this morning.  Last Friday everything was working perfectly, this morning for whatever reason we are having issues.

We host the site in Azure, and today about half of the requests are getting an error screen.  

Oddly from one workstation chrome works and another chrome doesn't.  IE always seems to fail, Edge works on one workstation fails from another.  Site is www.cogdelusa.com

Error message is:
We're sorry, an internal error occurred.
Our supporting staff has been notified of this error and will address the issue shortly.

We apologize for the inconvenience.

Please try clicking your browsers 'back' button or try reloading the home page.

If you continue to receive this message, please try again in a little while.

Thank you for your patience.

We need to get this fixed ASAP.
6 years ago
OK, so it appears that when NopCommerce crashed it caused some cache issues.  We ran the cache clear, and removed the guests and all is working again.  I share in hopes it will benefit some other new NOPCommerce user.
6 years ago
wjfinnigan wrote:
OK, so it appears that when NopCommerce crashed it caused some cache issues.  We ran the cache clear, and removed the guests and all is working again.  I share in hopes it will benefit some other new NOPCommerce user.


Thanks for sharing how you fixed it. It will definitely help other users. +1
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.