HTML Editor Not Showing in Category, Product ,Topic etc

Hello All,

I am not able to see the HTML Editor in the Admin for the Category, Product and Topic pages.

I am using NopCommerce 3.9 Version.

Instead of HTML Editor i am only seeing the multi line Text Box.

Did you customize your project at all?
Does the rich editor appear on any other pages, or nowhere on your site?

Can you confirm that the code is correct?

--go to /Administration/Views/Catagory/_CreateOrUpdate.cshtml
at approximately line number 87

@Html.EditorFor(model => model.Locales[item].Description, "RichEditor")

Do you see that line?


In the settings, you can configure the following:
adminareasettings.richeditoradditionalsettings
adminareasettings.richeditorallowjavascript
adminareasettings.usericheditorinmessagetemplates


..but by default you should be seeing the rich editor.

Maybe try setting this setting to TRUE:
adminareasettings.usericheditorinmessagetemplates

then go check your one of your message templates and see if the rich editor appears.
If it does not, then you at least know you are probably just missing a file in your installation.

Hello embryo,

I did not make any customization to the Admin. Also on the Admin the Line code is same as by default NopCommerce has.

Also i did tried to update settings for the Rich Editor but that did not solved my problem.

I did setup the staging site on another server with the same code and database and that works fine.

It shows the HTML Editor correctly.

Then i did compare the Page Source and what i found id that the Div Tag for HTML Editor is not generating on the Live version of the store.

Here is the screen shot of the Stage Version.


Here is the Screen shot of Live version.

Did you fix this problem I have the same issue.