Product attribute bug

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6 years ago
Hi,

Im getting kendo plugin error when i click on product -> product attribute tab -> attribute combinations edit -> update.
Also, when i click on delete on the first record and save, its still remains there.

Here are two screenshots :
1. https://www.nop-templates.com/Content/files/HelpDesk/7104_Capture.PNG
2. https://www.nop-templates.com/Content/files/HelpDesk/7105_Capture1.PNG
6 years ago
I cannot reproduce it on our demo site. It works fine
6 years ago
Hi,

Is it possible for me to get your email? i will send u my website details so that u can have a look
6 years ago
Unfortunately, I don't have an opportunity to personally provide dedicated support by email or answer all questions that we get (this is an open-source product). Could you please post it on our forums here? It will be much more to your benefit if you post your questions on the forums as you will have input from all community members who have a vast professional experience to offer.

Thanks for understanding
6 years ago
Hi,

Its fine.

Here is my website details for you to check out the issue :
Url : beta.privatebar.online
Username : [email protected]
Password : testing1234

And the product that has issue is here : https://beta.privatebar.online/Admin/Product/Edit/599

Thanks
6 years ago
I cannot reproduce it on our demo site. It works just fine

But it doesn't work on your site. Perhaps, it was caused by wrong customization of admin area. It's not possible to say without debugging. Can you reproduce it on a local copy of your website?
6 years ago
Hi,

It only happens on some products. I will try it out in my local and update here again.

Thanks.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.