Empty Shopping Carts

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6 years ago
Hello,

We currently have over 26,000 active shopping carts.  Many of them haven't been edited for years.

Does anyone know how we can clear out these old shopping carts?


Thanks!  Mike
6 years ago
hi,
Check this page

http://admin-demo.nopcommerce.com/Admin/Common/Maintenance

on your site
6 years ago
Hi kava,

That's exactly what I needed.

Thank you very much for the information and quick response!!


Mike
6 years ago
Hello,

I have another question about the Maintenance screen.  There is a section for "Deleting old exported files."  What files is this referring to?  Is there a copy kept in the DB of all reports that were exported to Excel or PDF?


Thanks!  Mike
6 years ago
I think there are exported file on file system, not in DB
6 years ago
Thanks again for the info!
5 years ago
Im having an issue where only in my profile the shopping cart is corrupted (due to GoDaddy maintenance / goof up). And because i am a registered user and not a guest, i am unable to clear the shopping cart items from the maintenance tab as that is only for guests. There is no way whatsoever to empty shopping carts of any registered customer from Nopcommerce admin panel.

I am using NopCommerce version 3.9

What should i do about this ? any way to fix this issue ?

Any help will be appreciated.

Thanks,
Varun
5 years ago
Hello,

This one Admin/Common/Maintenance is working with default 3.90.

Another approach is to delete directly from database.

delete from shoppingcart where customerId = 23  .

In addition at 4.1 you can directly delete from here [url]Admin/ShoppingCart/CurrentCarts[/url].

Hope you will understand.
5 years ago
Thank You for all the help.
It was fully a GoDaddy hosting issue, and it was automatically fixed.

I am sure the DB correction would have worked as well if i tried.

Thanks
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.