SquareUp Logs?

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5 years ago
Does the NopCommerce version of Square Up write logs? I have a customer saying their Card keeps getting declined but I see nothing on the backend as to why...any thoughts?
Custom T-Shirts at http://www.ochapparel.com
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5 years ago
A card getting declined is not really an error.
Is anyone else having problems making payment with this payment method ?
Did you check it yourself ?

Usual response is to get the customer to check their card with the bank
Select Systems International - nopCommerce Plugin Developer
and eCommerce solution developer
www.SelectSystems.com.au - [email protected]
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5 years ago
Not really an error log. But a log period. I used to use the 3rd party plug-in and it would write an entry in the log with why they were declined. No, I've received 2 other transactions just fine.
Custom T-Shirts at http://www.ochapparel.com
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5 years ago
They sent me the error. On the website it says "unhanded exception occurred" that's what it shows the customer, but on the back end it says "CARD_DECLINED"
Custom T-Shirts at http://www.ochapparel.com
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This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.