Shipping by weight: product attribute weight adjustment not picked up

1 2 >
Posted: July 11, 2018 at 10:00 AM Quote #208490
1. nopCommerce v4.0

2. Shipping price adjusted according to weight adjustment set in product attributes
eg Weight = 100 Shipping price = 2.00
Weight adjustment = 500 weight should be 600 Shipping price = 12.00

3. Weight adjustment = 500 Shipping price = 2.00

4. https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Original weight = 300
Weight adjustment on 18inch is 1000 so buying 2 should remove UK 1st Class Post, this is still there in shipping estimate

5. No private mods
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Posted: July 11, 2018 at 9:55 PM Quote #208504
Which shipping provider (rate calculation) plugin are you using?   FixedOrByWeight?
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
www.noptools.com
Posted: July 12, 2018 at 4:04 AM Quote #208514
Shipping.FixedOrByWeight by nopcommerce team

Have you come across this issue?
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Posted: July 24, 2018 at 1:20 AM Quote #209240
Hi Peter,

Thanks. We'll check it - https://github.com/nopSolutions/nopCommerce/issues/3183
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Interested in the dedicated Premium support services provided by core developers? Please visit http://www.nopcommerce.com/supportservices.aspx

Regards,
Andrei Mazulnitsyn
Posted: July 24, 2018 at 9:51 AM Quote #209270
[email protected] wrote:
Shipping.FixedOrByWeight by nopcommerce team

Have you come across this issue?


Hi, Peter

The error does not reproduce.
Check the correct of your settings of plugin "Fixed or By Weight and By Total", they are calculated by the formula: [additional fixed cost] + ([order total weight] - [lower weight limit]) * [rate per weight unit] + [order subtotal] * [charge percentage]

Please describe your actions as an example of one of the product, provide the settings to use on the product detail page. Describe in detail the settings of the plugin "Fixed or By Weight and By Total". So you can follow your steps to reproduce your path.
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Regards,
Dmitriy Kulagin
Posted: July 24, 2018 at 10:09 AM Quote #209272
Thanks for looking into this.

The following is how I re-create the issue.

https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Weight on product page = 300g
Size attribute added
Value of 18inch has weight adjustment of 1000g
Total weight should be 1300g

Shipping by weight
United Kingdom 1st Class Recorded
Order weight from 0 to 600 = £4.40
Order weight from 601 to 1000 = 6.50

So adding one 18inch hinge to the basket and selecting UK for shipping should remove this postage but it is still available at £4.40

I would be happy to create a login for you if it would help?
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Posted: July 24, 2018 at 10:36 AM Quote #209278
[email protected] wrote:
Thanks for looking into this.

The following is how I re-create the issue.

https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Weight on product page = 300g
Size attribute added
Value of 18inch has weight adjustment of 1000g
Total weight should be 1300g

Shipping by weight
United Kingdom 1st Class Recorded
Order weight from 0 to 600 = £4.40
Order weight from 601 to 1000 = 6.50

So adding one 18inch hinge to the basket and selecting UK for shipping should remove this postage but it is still available at £4.40

I would be happy to create a login for you if it would help?


Please provide all your settings for your different weight ranges:

- Shipping method:
- Order weight from:
- Order weight to:
- Additional fixed cost:
- Lower weight limit:
- Rate per weight unit:
- Charge percentage (of subtotal):
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Regards

Eduardo

www.tecnofin.com
nopCommerce Solution Partner
-----------------------------------------------------------
Developer of e-Commerce sites since 1996
Mexico - Chile- Colombia - Costa Rica - Peru
Desarrollo de sitios de comercio electrónico
Posted: July 24, 2018 at 10:41 AM Quote #209279
Method: 1st Class Recorded
Order weight from: 0.00
Order weight to: 600.00
Additional fixed cost: 4.40
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Method: 1st Class Recorded
Order weight from: 601.00
Order weight to: 1000.00
Additional fixed cost: 6.50
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Posted: July 24, 2018 at 11:59 AM Quote #209293
[email protected] wrote:
Method: 1st Class Recorded
Order weight from: 0.00
Order weight to: 600.00
Additional fixed cost: 4.40
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Method: 1st Class Recorded
Order weight from: 601.00
Order weight to: 1000.00
Additional fixed cost: 6.50
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Didn't you define a range above 1000.0? In your example weight was 1300. You should add other weight ranges, if there are more prices and end the last one with high Order weight to: 10000000
For sanity check create a test product, without attributes,  but with a weight of 1300 and see results
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
Regards

Eduardo

www.tecnofin.com
nopCommerce Solution Partner
-----------------------------------------------------------
Developer of e-Commerce sites since 1996
Mexico - Chile- Colombia - Costa Rica - Peru
Desarrollo de sitios de comercio electrónico
Posted: July 24, 2018 at 2:31 PM Quote #209301
That won't fix the issue...

Another example...

The 12inch has a weight adjustment of 600
Total weight should be 900
Shipping should be £6.50

But it stays at £4.40
This post/answer is useful
0
This post/answer is not useful

Please login or register
to vote for this post.

(click on this box to dismiss)
1 2 >
Premium support services
  • Dedicated premium support services provided by core developers are intended for persons who run mission critical websites, work on projects with tight deadlines, or want to get dedicated support.
Professional services
  • Want to open a new store? Want to take your store to the next level? Need a custom extension? We can customize nopCommerce to fit your store perfectly. Request a quote to get started.
eCommerce CONFERENCE 2018
Learn more