Shipping by weight: product attribute weight adjustment not picked up

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5 years ago
1. nopCommerce v4.0

2. Shipping price adjusted according to weight adjustment set in product attributes
eg Weight = 100 Shipping price = 2.00
Weight adjustment = 500 weight should be 600 Shipping price = 12.00

3. Weight adjustment = 500 Shipping price = 2.00

4. https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Original weight = 300
Weight adjustment on 18inch is 1000 so buying 2 should remove UK 1st Class Post, this is still there in shipping estimate

5. No private mods
5 years ago
Which shipping provider (rate calculation) plugin are you using?   FixedOrByWeight?
5 years ago
Shipping.FixedOrByWeight by nopcommerce team

Have you come across this issue?
5 years ago
Hi Peter,

Thanks. We'll check it - https://github.com/nopSolutions/nopCommerce/issues/3183
5 years ago
[email protected] wrote:
Shipping.FixedOrByWeight by nopcommerce team

Have you come across this issue?


Hi, Peter

The error does not reproduce.
Check the correct of your settings of plugin "Fixed or By Weight and By Total", they are calculated by the formula: [additional fixed cost] + ([order total weight] - [lower weight limit]) * [rate per weight unit] + [order subtotal] * [charge percentage]

Please describe your actions as an example of one of the product, provide the settings to use on the product detail page. Describe in detail the settings of the plugin "Fixed or By Weight and By Total". So you can follow your steps to reproduce your path.
5 years ago
Thanks for looking into this.

The following is how I re-create the issue.

https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Weight on product page = 300g
Size attribute added
Value of 18inch has weight adjustment of 1000g
Total weight should be 1300g

Shipping by weight
United Kingdom 1st Class Recorded
Order weight from 0 to 600 = £4.40
Order weight from 601 to 1000 = 6.50

So adding one 18inch hinge to the basket and selecting UK for shipping should remove this postage but it is still available at £4.40

I would be happy to create a login for you if it would help?
5 years ago
[email protected] wrote:
Thanks for looking into this.

The following is how I re-create the issue.

https://www.priorsrec.co.uk/arrowhead-iron-t-hinges

Weight on product page = 300g
Size attribute added
Value of 18inch has weight adjustment of 1000g
Total weight should be 1300g

Shipping by weight
United Kingdom 1st Class Recorded
Order weight from 0 to 600 = £4.40
Order weight from 601 to 1000 = 6.50

So adding one 18inch hinge to the basket and selecting UK for shipping should remove this postage but it is still available at £4.40

I would be happy to create a login for you if it would help?


Please provide all your settings for your different weight ranges:

- Shipping method:
- Order weight from:
- Order weight to:
- Additional fixed cost:
- Lower weight limit:
- Rate per weight unit:
- Charge percentage (of subtotal):
5 years ago
Method: 1st Class Recorded
Order weight from: 0.00
Order weight to: 600.00
Additional fixed cost: 4.40
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Method: 1st Class Recorded
Order weight from: 601.00
Order weight to: 1000.00
Additional fixed cost: 6.50
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00
5 years ago
[email protected] wrote:
Method: 1st Class Recorded
Order weight from: 0.00
Order weight to: 600.00
Additional fixed cost: 4.40
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Method: 1st Class Recorded
Order weight from: 601.00
Order weight to: 1000.00
Additional fixed cost: 6.50
Rate per weight unit: 0.00
Lower weight limit: 0.00
Charge percentage (of subtotal): 0.00

Didn't you define a range above 1000.0? In your example weight was 1300. You should add other weight ranges, if there are more prices and end the last one with high Order weight to: 10000000
For sanity check create a test product, without attributes,  but with a weight of 1300 and see results
5 years ago
That won't fix the issue...

Another example...

The 12inch has a weight adjustment of 600
Total weight should be 900
Shipping should be £6.50

But it stays at £4.40
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.