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Mailchimp eCommerce sync is not working

Posted: July 20, 2018 at 1:26 AM Quote #209060
Hi,
We have updated our nopCommerce from version 3.4 to version 4.0. In version 4.0 we are using the latest version of mailchimp plugin. Previously, we didn't sync ecommerce data. Now, we want to sync ecommerce data. I have changed the plugin configuration and check the check box "Pass E-Commerce data" and save.

I cannot do manual sync by clicking the "synchronize" button because I don't want to reset my old data and also I am afraid of loosing my mailchimp data. I have run the scheduler and getting the following error.

Log level  
Error
Short message  
MailChimp error. Unable to find the resource at https://us9.api.mailchimp.com/3.0/ecommerce/stores/nopCommerce-store-1/carts?count=1000&offset=0
Full message  
MailChimp.Net.Core.MailChimpNotFoundException: Unable to find the resource at https://us9.api.mailchimp.com/3.0/ecommerce/stores/nopCommerce-store-1/carts?count=1000&offset=0
   at MailChimp.Net.Core.Helper.<EnsureSuccessMailChimpAsync>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at MailChimp.Net.Logic.ECommerceCartLogic.<GetResponseAsync>d__8.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
   at Nop.Plugin.Misc.MailChimp.Services.MailChimpManager.<>c__DisplayClass66_1.<<GetCartOperations>b__3>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at System.Runtime.CompilerServices.TaskAwaiter`1.GetResult()
   at Nop.Plugin.Misc.MailChimp.Services.MailChimpManager.<HandleRequest>d__26`1.MoveNext()

And also this info was added when the scheduler runs

MailChimp info.
Synchronization started at: 20/07/2018 12:54:57
completed at: 20/07/2018 12:55:06
finished operations: 92
errored operations: 92
total operations: 92
batch ID: 29eac3bc9c
Synchronization errors:
Operation createOrUpdate-customer-2098395-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-68-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-2542667-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-3312423-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-281-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-552-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-466-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-641-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-576610-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-3393635-store-1 - A store with the provided ID does not exist.
Operation createOrUpdate-customer-727851-store-1 - A store with the provided ID does not exist.
Operation delete-customer-2845556-store-1 - The requested resource could not be found.
Operation delete-customer-2699457-store-1 - The requested resource could not be found.
Operation delete-customer-2061005-store-1 - The requested resource could not be found.
Operation delete-customer-1713085-store-1 - The requested resource could not be found.
Operation delete-customer-1716075-store-1 - The requested resource could not be found.
Operation delete-customer-471880-store-1 - The requested resource could not be found.
Operation delete-customer-526303-store-1 - The requested resource could not be found.
Operation delete-customer-2845553-store-1 - The requested resource could not be found.
Operation update-product-3375-store-1 - The requested resource could not be found.
Operation update-productVariant-00000000-0000-0000-0000-000000000000-product-3375-store-1 - The requested resource could not be found.
Operation update-product-6083-store-1 - The requested resource could not be found.
Operation update-productVariant-00000000-0000-0000-0000-000000000000-product-6083-store-1 - The requested resource could not be found.
Operation create-order-686-store-1 - The requested resource could not be found.
Operation create-order-687-store-1 - The requested resource could not be found.
Operation update-order-685-store-1 - The requested resource could not be found.
Operation create-cart-2828221-store-1 - The requested resource could not be found.
Operation create-cart-2810846-store-1 - The requested resource could not be found.
Operation create-cart-2768092-store-1 - The requested resource could not be found.
Operation create-cart-2684754-store-1 - The requested resource could not be found.
Operation create-cart-2649175-store-1 - The requested resource could not be found.
Operation create-cart-2625397-store-1 - The requested resource could not be found.
Operation create-cart-2588918-store-1 - The requested resource could not be found.
Operation create-cart-2574005-store-1 - The requested resource could not be found.
Operation create-cart-2572547-store-1 - The requested resource could not be found.
Operation create-cart-2545545-store-1 - The requested resource could not be found.
Operation create-cart-2508135-store-1 - The requested resource could not be found.
Operation create-cart-2430775-store-1 - The requested resource could not be found.
Operation create-cart-2345589-store-1 - The requested resource could not be found.
Operation create-cart-2118122-store-1 - The requested resource could not be found.
Operation create-cart-2098395-store-1 - The requested resource could not be found.
Operation create-cart-2054417-store-1 - The requested resource could not be found.
Operation create-cart-1671047-store-1 - The requested resource could not be found.
Operation create-cart-1610367-store-1 - The requested resource could not be found.
Operation create-cart-1595544-store-1 - The requested resource could not be found.
Operation create-cart-1581778-store-1 - The requested resource could not be found.
Operation create-cart-1546943-store-1 - The requested resource could not be found.
Operation create-cart-1461750-store-1 - The requested resource could not be found.
Operation create-cart-755875-store-1 - The requested resource could not be found.
Operation create-cart-671544-store-1 - The requested resource could not be found.
Operation create-cart-660327-store-1 - The requested resource could not be found.
Operation create-cart-656386-store-1 - The requested resource could not be found.
Operation create-cart-639118-store-1 - The requested resource could not be found.
Operation create-cart-638305-store-1 - The requested resource could not be found.
Operation create-cart-631180-store-1 - The requested resource could not be found.
Operation create-cart-630627-store-1 - The requested resource could not be found.
Operation create-cart-625780-store-1 - The requested resource could not be found.
Operation create-cart-622157-store-1 - The requested resource could not be found.
Operation create-cart-618025-store-1 - The requested resource could not be found.
Operation create-cart-610611-store-1 - The requested resource could not be found.
Operation create-cart-553041-store-1 - The requested resource could not be found.
Operation create-cart-546093-store-1 - The requested resource could not be found.
Operation create-cart-532532-store-1 - The requested resource could not be found.
Operation create-cart-516307-store-1 - The requested resource could not be found.
Operation create-cart-502288-store-1 - The requested resource could not be found.
Operation create-cart-490745-store-1 - The requested resource could not be found.
Operation create-cart-483259-store-1 - The requested resource could not be found.
Operation create-cart-476052-store-1 - The requested resource could not be found.
Operation create-cart-475239-store-1 - The requested resource could not be found.
Operation create-cart-432914-store-1 - The requested resource could not be found.
Operation create-cart-376799-store-1 - The requested resource could not be found.
Operation create-cart-372914-store-1 - The requested resource could not be found.
Operation create-cart-370331-store-1 - The requested resource could not be found.
Operation create-cart-357730-store-1 - The requested resource could not be found.
Operation create-cart-314157-store-1 - The requested resource could not be found.
Operation create-cart-619-store-1 - The requested resource could not be found.
Operation create-cart-558-store-1 - The requested resource could not be found.
Operation create-cart-552-store-1 - The requested resource could not be found.
Operation create-cart-456-store-1 - The requested resource could not be found.
Operation create-cart-85-store-1 - The requested resource could not be found.
Operation create-cart-447-store-1 - The requested resource could not be found.
Operation create-cart-429-store-1 - The requested resource could not be found.
Operation create-cart-409-store-1 - The requested resource could not be found.
Operation create-cart-399-store-1 - The requested resource could not be found.
Operation create-cart-344-store-1 - The requested resource could not be found.
Operation create-cart-281-store-1 - The requested resource could not be found.
Operation create-cart-343-store-1 - The requested resource could not be found.
Operation create-cart-293-store-1 - The requested resource could not be found.
Operation create-cart-247-store-1 - The requested resource could not be found.
Operation create-cart-202-store-1 - The requested resource could not be found.
Operation create-cart-183-store-1 - The requested resource could not be found.
Operation create-cart-68-store-1 - The requested resource could not be found.

Can anyone please help me to resolve this issue?
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Razib Mahmud | Software Engineer (eCommerce)
Wine In Cloud Software Solutions Pty Ltd.
Posted: October 08, 2018 at 8:47 AM Quote #212923
Same problem to me. Any suggests?
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Posted: November 02, 2018 at 3:33 PM Quote #213903
same here...looking on mailchimp to see if we need to set a store up.
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