Total Posts:
143
Karma:
815
Joined:
8/30/2016
Location:
United States
I'm on nopCommerce 4.00. A customer just applied a $50 gift card to a $250 purchase. Their order shows the Gift Card applied on it, but they were charged $250. Anyone else experience this issue?
Total Posts:
392
Karma:
5323
Joined:
4/22/2014
Location:
India
Did you do any customization to the code or are using any plugin that is related to Gift Cards etc.? Best Regards, Anshul
Total Posts:
11271
Karma:
100537
Joined:
5/22/2011
Location:
United States
That's odd. Check: Is the gift card activated? What is your setting for "Activate gift cards after completing of an order"?
Total Posts:
11271
Karma:
100537
Joined:
5/22/2011
Location:
United States
Which Payment Provider are you using? Also, look at the Order Notes to see the transaction. See any amounts reported there?