Prices display different value for a registered user and guests

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
5 years ago
Hi,

I have a problem that my products show different price between a registered user and guest.
e.g if a product costs €10 without TAX and a tax is 10% it means tax is 1 which gives final price of €11
A registered user sees €11 and a guest sees €10 for the same product.

How do I make guests see correct price incl. Tax?
5 years ago
There could be many reason for this, such as Tax Exempt by role, or because Guest customer does not have address info (which may be used to calculate tax).


5 years ago
But I never seen an eshop before showing different prices for guest users because they dont have address. I think it is normal for guest to not have address.
5 years ago
I am not saying that it is. I am just saying it could. My answer to you really was: there could be many reasons why this is happening, depending on the settings of your stores. :)
5 years ago
Thanks for your reply and help.

Can you point to which settings do I need to change so that registered and guest always see the same price (which includes tax)?

Thanks
5 years ago
Check here that no roles are tax exempt
And here in Advanced mode, specially in Tax Based On
5 years ago
Also, could happen if you have multiple currencies.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.