Hi,
I am sending an "OrderPlaced.VendorNotification" email to the vendor, and I would like to:
1. Include the vendor name in the salutation. I am using %Vendor.Name% as the token.
2. Show the vendor the products in the order (not the prices) so they can ship the order. I am using %Shipment.Product(s)% as the token (as opposed to %Order.Product(s)%)
Neither of these tokens are being recognized/substituted, while all other tokens, including %Order.Product(s)%, in the email are working fine.
Are these tokens really accessible from the "order placed" email?
According to the email template, they are "Allowed message tokens".
Any assistance would be greatly appreciated!!!