Country dropdown not populating

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4 years ago
I upgraded from ver 3.6 to ver 3.9 (so far).
However, now my country drop down is empty in checkout.
I have them listed when I go to Admin-Countries, and have allowed billing and shipping and made sure a couple countries are published, yet in checkout they drop down is empty.

It doesn't even say 'Select a Country', just an empty & required drop down item.
Any ideas?
4 years ago
Turns out this appears to be theme related; if I switch to the default theme it works.
4 years ago
Is there any system log with new theme or error in console?
4 years ago
The only Warning in logs happens regardless of theme -

Resource string (plugins.payments.authorizenet.paymentmethoddescription) is not found. Language ID = 1

It's strange a theme would cause this, but as soon as I switch back to the Default theme everything works as expected.
Nothing in Console for errors either. The Country drop down is simply empty of options.
4 years ago
Hi,
Given warning is related to missing resource string. It will not affect functionality.

you can try with replace Billing address and shipping address view page from default theme to your theme.

Copy below files
· BillingAddress.cshtml
· OpcBillingAddress.cshtml
· ShippingAddress.cshtml
· OpcShippingAddress.cshtml

from

Nop.Web\Views\Checkout\
        and paste it at
Nop.Web\Themes\YOURTHEMENAME\Checkout\

(Take backup first your theme files.)
4 years ago
Thanks
I'm having the theme support team look into it first.
4 years ago
RCC wrote:
Thanks
I'm having the theme support team look into it first.

Okay great 👍
4 years ago
Turned out to be a Bootstrap clash with their one page checkout,
all fixed now.
Thought I'd post in case others have the issue.
4 years ago
RCC wrote:
Turned out to be a Bootstrap clash with their one page checkout,
all fixed now.
Thought I'd post in case others have the issue.

Glad to hear.
Thank you for sharing.
It would helpful for community.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.