With the continued growth of the tech industry, retailers have partaken in this trend and expanded onto custom application development for their eCommerce businesses and websites. This venture provides businesses with a stake in the thriving industry of mobile retail apps.
Failed and late deliveries have a negative impact on customer experience and cost businesses time and money, from the customer service agents attempting to resolve issues over the phone, to the couriers redelivering the parcels. In 19% of failed deliveries, the cause cited is inaccurate addressing.
Google is home to over 5 billion searches a day, making it one of the best places to advertise.
Potential customers are already using Google to find your exact product or similar so why not stop them and bring them directly to your shop while they are already searching?
Today’s businesses are under more pressure than ever to deliver packages to the doorsteps of online shoppers. It used to be that if you were an e-commerce retailer, you would be given rates from one or two major carriers (FedEx, UPS, DHL, etc.), and you would send your packages out with predefined options.
That might have been good in the past, but there are better options in today's world. Enter multi-carrier shipping software. With the right software in place, you can automatically choose between not just carriers but rates and service levels.
As we look back over the last 18 months, it has become pretty apparent that the COVID-19 pandemic has radically altered how most of us shop for goods and services.
Restrictions on movement and the closure of non-essential businesses saw considerable boosts in sales for established online stores, whilst many traditional high street shops were scrambling to update their operations to remain relevant.
Therefore, payment methods evolved alongside other business operations. In this article, customer preferences are presented and supported by ECOMMPAY’s survey data and payment processing expertise.
Personalization can be challenging in terms of implementation, your conversion rate, sales, and average order value. But the customer's loyalty will greatly benefit from this technology with the right tools at hand. Find out how to maximize your chance of success and driving sales before the forthcoming sales season.
Consumer attitudes towards personal finance have shifted in recent years.
With credit card usage amongst 18-24-year-olds being half that of their 25–34-year-old peersIt's clear that there’s a change in appetite for credit products.
Today’s consumers care about having the tools to take control of their finances and want flexibility. The trust in and transparency of financial products has never been more important, particularly after a difficult year for consumers.
Learn the most important tricks you can incorporate to meet the Google requirements and keep your high SEO positions intact within store migration.
Learn how web accessibility is helping eCommerce stores turn a profit
As digital transformation continues, developing true customer loyalty, through creating highly personalized shopping experiences, is crucial in order to stay competitive. A successful business model needs not only digitized products, but their good customer service must go online as well.