Hi meetferoz, edg and TheXiang,
I am sorry that all of you are experiencing issues with our service. If you can either message me your ticket ID or post it here so I can locate your account (or you can send me the main domain you have with us) I will make sure our techs look at it ASAP.
Thank you for your concern, i already submitted a ticket to your support team and done alot of thing to solve this problem.
After one week, nothing improve.
Now i have given up with your business class plan.
And has requested to your team to cancel this migration and back to old account (Personal ASP plan).
Now, I have moved all of my websites to old account and its work fine, a bit slow, but still ok.
Rather than in business plan server, beside very slow loading time, i even cant login to admin dashboard and checkout from shopping cart.
And also keep give me timeout expired.
my domain is perkakasrumah.com.
I have issue on last step of payment/checkout when it say you will be redirected on paypal to finish payment, and then loading lasts few minutes lol,
Thank you for the details. Our QA team will be reviewing what happened.
Do you mean the Arvixe order page? Or are you referring to using nopCommerce?
Same problem here with Arvixe.
NopCommerce was running very sloooooow on a PersonalClass plan.
Upgraded to a BusinessClass (22$ more) and it runs slower.
Sales staff told me I would have seen an terrible increase in performances. I guess they were talking about the increase of my bill.
After 3 days, emails, chats nothing has really happened.
I guess they're taking the piss.
Don't waste your money upgrading to BusinessClass as it will run as slow as it would on a PersonalClass plan.
I am sorry that you are experiencing issues with our server. Do you have a ticket ID that you can post here so I can locate your account (or you can send me the main domain you have with us). I will make sure our techs look what is happening with your account ASAP.
Hi there, I run nop 3.5 my-self and eventually these guys https://nopcommerce.host solved the long load problem for me.
If issue is - your website loads very slow in starting but once loaded it is fine. After some time you come back and open the website again, it again takes time to open, may be 30, 40 sec. This I faced with myasp.net solution. This is for 4.20 version
Solution - Go to Scheduled task, keep alive settings. By default it is 300, set it to 60 and you are all set.
use https://uptimerobot.com/ website to ping continues after some time duration(default time 5minute. in every 5minute your website will be ping so your website will be look like up)