Notifiying Customer about Failed Payment for Redirect

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6 years ago
Hi guys,

I hope you can help me. I can't seem to understand, how nopcommerce notifies user that redirect flow payment has failed and what was reason for fail? Looking at source of other plugins and source of nopcommerce, i see nothing that notifies user of the problem, all that happens is that order get created and goes to Pending status, no email, no redirect to page with problem message. I know can change source code and write my own solution, but i dont really want to change source code of nopcommerce, because that means i will have issue on next upgrade and will have rewrite flow again.

Can someone prefferably from nopcommerce team tell me, am I missing something? I searched forum and I see few posts of people complaining about this issue for while now. Is there solution to it, that I missed?

Regards, Dmitriy
6 years ago
So nobody really? Andrey I was hoping to hear some comment from you. It seems to me as big issue.
6 years ago
There has been some discussion about it in the past
https://www.nopcommerce.com/boards/t/26212/place-orders-with-failed-credit-card-payment.aspx
https://www.nopcommerce.com/boards/t/7759/email-is-sent-to-costomer-when-order-is-placed-regardless-of-successfulnot-successful-payment.aspx
https://www.nopcommerce.com/boards/t/5928/payment-failure-how-to-handle.aspx
6 years ago
New York, thank you for your response.

But links that you provided, ether not related to the redirect payment flow.. or dont have actual soltuion, which just shows that this issue has been out there for while and seems to be still not attended to.


I guess I should create issue on nopCommerce github for this hence, I get no reasonable solution from nopcommerce team here.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.