Inventory not updating right 3.9

1 year ago
We noticed the inventory on one of our products it was not updating right. There were two times where there where two orders within a couple of seconds of each other and it's like one of overrides the others update. There are 2 examples below. Does anybody know why it would do this?



1 year ago
It is only showing one of the images here is the other.

1 year ago
Did you find any log while placing order ?

may be related to inventory?

Which version are you using?

Did you installed any third party plugin or any customization related to inventory?
1 year ago
sk5202 wrote:
Did you find any log while placing order ?

may be related to inventory?

Which version are you using?

Did you installed any third party plugin or any customization related to inventory?



I did not find anything in the logs.

Using nop 3.90

There are no plugins for inventory.
1 year ago
You should debug with your local environment.

try to identify different between both products.
1 year ago
afadeveloper wrote:

I did not find anything in the logs.
Using nop 3.90
There are no plugins for inventory.


Make sure your product configuration is proper.

For track inventory, Field Inventory method is must set TRACK INVENTORY.
1 year ago
rajupaladiya wrote:

I did not find anything in the logs.
Using nop 3.90
There are no plugins for inventory.

Make sure your product configuration is proper.

For track inventory, Field Inventory method is must set TRACK INVENTORY.


It is set to track inventory.
1 year ago
It happens in some circumstances where order loses orderitems. SOmetimes happens when impersonating a customer, and in this case you find orderitems in your account.
When orderitems are lost, they are more likely to be assigned to another order.
The solution I use when I suspect this behaviour is to investigate into the database: summing unitprice multiplied by quantity should mach the value of the cart for each order. Be sure to choose the right fields, you must test in subset known to check everything.