JCarousel plugin bug

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4 years ago
Hi. I have a problem with my website. I'm using the JCarousel plugin. But when I remove the manufacturers part, the site explodes.

"We're sorry, an internal error occurred.

Our supporting staff has been notified of this error and will address the issue shortly.

We apologize for the inconvenience.

Please try clicking your browsers 'back' button or try reloading the home page.

If you continue to receive this message, please try again in a little while.

Thank you for your patience."

When I removed the manufacturer part from JCarousel. I get this error on the home page. Other pages are working. This error occurs on the home page. Is there a way to hide this area? Or how can I get rid of it?
4 years ago
Hi,

Since I am not sure if you are referring to our JCarousel plugin - https://www.nop-templates.com/jcarousel-plugin-for-nopcommerce, I would advise to check the System -> Log for the exact error you got.
If you are using our plugin then I would advise to submit a ticket and provide the error details from the Log.

Thanks,
Boyko
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.