Order confirmation email missing address fields

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.
4 years ago
Hi there
Version 4.2
Order confirmation email we get when a customer places an order are imcomplete. The email is missing certain address fields like company name and address 2 (even when the customer completes these fields)  - is there a way to edit this so that all address fields are included in the order confirmation email?
Thanks !
4 years ago
You need to add tokens for that. Go to related template edit page. Check token list at the top of form and add them to the template.

4 years ago
Thanks mhsjaber thats a great start for me.

i now understand why all fields are not included.

If they are left blank by the customer you get a blank line on the email.

is there a way to include the address field only if its got text in the address field?

also is there a company name field?

Thanks again !
4 years ago
Maybe you can use conditions in message templates
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.