"Spam is not allowed" in private message

1 week ago
I can't answer one person in private message. I saw this message "Spam is not allowed".
1 week ago
I just replied to someone with no problem.   Is it still a problem for you?
Does this only happen when you "reply", or also if you create a new PM?  (send me one if you like)
1 week ago
I can't answer only one of customer...
1 week ago
Please check your email. I've sent some explanation
1 week ago
Thank you