Returns - returning products to stock

4 days ago
It would be very useful if the appropriate stock quantities could be (optionally) increased when a return is marked as received.

e.g. if a checkbox is checked when admin changes the status of a return, will then mean that product's stock quantities for the item being returned are increased by the number of items being returned.

Naturally this would need to work where inventory is tracked by product attributes as well.

I appreciate this is something that could be developed as a customisation, but it is logical that when an item is returned in a saleable condition, that it is retuned to stock, and allowing that to happen from within within the returns system will save time and reduce errors, so it would be beneficial for this to be available as standard functionality in NOP.

In addition, it would also be very useful if there could be different email message templates for each return status, e.g. if set to 'Return authorised', instructions on how to return the item are supplied to the customer - at the moment there is just one template regardless of the status.

Thank you.
3 days ago
pumpkinpip wrote:
It would be very useful if the appropriate stock quantities could be (optionally) increased when a return is marked as received

Please find this work item here