Any customer can ask their queries/doubts or questions related to respective products. Answer can be given by customers who purchased orders or any customers, administrator or even vendor of that product.
So customer will be cleared about their doubts or queries before purchasing the products. Because of that customer will have strong relationship and trust with your site.
Features supported by the Plugin:
1. Public area where customers can add their questions related to products
2. Other Customer/Admin/Vendor can answer questions
3. Comments and Likes can be added by other customers
4. Separate My Account section for customer to check their activities on site. Customers can choose their display name also from this page.
5. Various types of options are available from admin panel
For example allow anonymous customers to ask questions, notify to vendor, notify to all purchased customer, notify to store owner while customer adds new questions etc.
6. Admin has all the controls over the contents of customer posted on site. Admin can delete all the contents.
7. All the filters are available to filter questions, answers, comments and likes so that admin can see all contents according to their needs.
8. CSHTML, JS and CSS are open to modify for developers to suit existing theme
Update CSS/CSHTML from open View files so you can match all look with your theme. For this you will need help of front end developer.