This plugin adds a link in the Products' pages, called Ask a Question, or you change it as you like by modifying the cshtml file, so your customers can easily ask you something else they want to know about that particular product, via email, by simply filling the Product's Contact Form.
You don't have to go to nopCommerce Admin area for the quesitons and now, you'll get the link to your email automatically, and all you'll need to do, is to click Reply and answer the question.
Just see the pictures and you'll get the idea ;)
Requirements: For this plugin, you must configure a valid email account in the nopCommerce Amin area. The email account configure page location is, in Admin area, Configuration > Email Accounts.
How it works: when a customer comes to product details page, he will see a link which is call Ask a Question by default. Please see the sceenshot below:
Clicking on this link, It will popup a windows and looks like this:
This pop-up window is a contact form to collect the customer's question and his email. If you have enabled Google reCAPTCHA function in nopCommerce Admin , the reCaptcha area will show up in the contact form. Otherwise, it will not be displayed.
After the customer submit the contact form, an email will be sent to your specified E-mail address. This plugin internally insert a record into the [QuequedEmail] table and leverage the nopCommerce built-in email module to send it. that's why you need configure an email account.
The plugin allows you to specify your service email, email template, CSS code, etc. To learn about how to use it, please see the link: Ask a Question plugin official site