BotsDekho chatbot plugin - one part human one part bot
What is BotsDekho ?
BotsDekho is a simple way of building a conversational chatbot with Text & Video options, with Guided, NLU (natural language understanding), and Hybrid–all 3 processes.
It works the same way a human works at a helpdesk–identifying queries, collecting information, taking relevant actions, providing appropriate responses, and much more.
Can BotsDekho help you in generating my business ROI?
Yes, it can help generate as well as sustain business ROI. BotsDekho is recognized as a leading chatbot platform for all business needs.
What percentage of chat volume can the bot handle?
According to our report, BotsDekho is currently involved in 60% of all chat interactions – 1 in 4 of those are handled from start to finish without an agent.
Are there any security concerns with bots?
The technology has no specific security concerns that differ from any system. It is no less ‘safe’ than any other platform if your website and stack are set up securely.
Features:
- Live chat with agent
- Engage customer through video call
- Workflow management
- Theme management
- Real Time reporting
Installation instructions:
- Download the BotsDekho plugin archive.
- Go to admin area > configuration > local plugins.
- Upload the plugin archive using the "Upload plugin or theme" plugin.
- Scroll down through the list of plugins to find the newly installed plugin. And click on the "Install" button to install the plugin.
The plugin is free, but you need a subscription of BotsDekho to work with it. Botsdekho come with a starter pack with free 300 interactions.