Execula Support Manager provides frequently asked questions (FAQ) management system and Ticket Management system.
FAQ Management System
Admin user can easily create FAQ which will get displayed in front end. Customer can search FAQ`s by using particular term. FAQ`s are grouped by category so, it will be easy for customer to see the FAQ`s related to particular category.
Ticket Management System
Customer can create a ticket by using the link provided in my account section to raise a problem regarding the product or anything else. Admin user will be able to see the tickets and then can assign that ticket to particular member to resolve it.
Supported versions 4.20
Razor files are open to modifications
Easy to install and manage from the nopCommerce Admin panel
✉ Email: [email protected] ✆ Call Us: 480-463-1912 🏠 3145 E Chandler Blvd., Suite 110-743, Phoenix, Arizona USA, 85048-8702.