Order Comments (ellasoftware.com)

Order Comments (ellasoftware.com)
5.0 3
Let your customers ask questions about the order directly on order details page. No need to write an email to support. Keep all questions and messages in one place.
Get extension You will be re-directed to the developer's website to download this plugin
Supported versions: 3.90 , 4.00 , 4.10 , 4.20
Created: February 08,2018
Last updated: February 02,2020

Sometimes it happens when customer makes an order and have some important question or note about his order. It can be shipping or payment requests, problems, product change, order cancel, delivery questions. specific product questions etc.
With Order Comments plugin your customers will be able to ask any question on order details page and get a quick response from a support team.

There is a free demo version available with 1 restriction - customer can add less than 5 comments only.
For documentation, details and examples please refer to this link. You may also find a plugin for your older nopCommerce version there!


  • responsive (mobile-friendly)
  • alert store owner when customer left an order comment
  • custom styles for "Ask question" button
  • all order comments for all orders in 1 admin area place
  • free support during first 3 months
  • multi-store support (starting from nopCommerce 4.20)
Tom12 12/9/2018 11:27 PM
the <a href="http://google.com/">game</a> thanks
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arkivjazz 12/6/2018 5:37 AM
extended customer support
Useful plugin. Both customer and admin receives an e-mail notification when order comment submitted.
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zoben 2/10/2018 4:31 PM
I highly recommend this
Very helpful indeed.
This is the feature nop team needed to include by default.

Support is great as well.
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