SSL problem on mobile

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2 anos atrás
Hello,

From the 2 October, I can't reach my site on mobile(ios and android), but all is ok on desktop.

I get SSL error on mobile as you see on my screenshot! someone can help me please?

2 anos atrás
please help!
2 anos atrás
What is the domain ?
Looks like something wrong with you SSL certificate or instalation
It should not be showing the certificate request contents ?
2 anos atrás
www.krokoo.com
The problem is only on mobile
2 anos atrás
tried both Safari and Chrome
Works fine on my mobile
2 anos atrás
This is strange, I clean my cache and try again, don't work on chrome Android, also on safari iOS, I check my system and it's up to date 16/09/2021!

Maybe you need to update your system to see the bug.
2 anos atrás
I updated to iOS 15.0.1 still can not see any issue
2 anos atrás
Thank you for your repley Yidna!

I check on woorank.com and I see this bug:



Also I check the url  and I find that the 'Additional Certificates' expired 8 days ago (this is the date I started having this display problem on mobile)
https://www.ssllabs.com/ssltest/analyze.html?d=www.krokoo.com



Ps: I did a test, and the site is ok for some mobiles, and not for others!
Any solution please?

Thank you!
2 anos atrás
I dont know what the Additional Certificates (if supplied) are
But yes if they are expired and if they are used
They probably need to be renewed
You could check with the SSL Certificate provider
2 anos atrás
I find that One of the root or intermediate certificates has expired (9 days ago).
Who should solve this, my web host?

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.