SSL problem on mobile

1 mês atrás
Hello,

From the 2 October, I can't reach my site on mobile(ios and android), but all is ok on desktop.

I get SSL error on mobile as you see on my screenshot! someone can help me please?

1 mês atrás
please help!
1 mês atrás
What is the domain ?
Looks like something wrong with you SSL certificate or instalation
It should not be showing the certificate request contents ?
1 mês atrás
www.krokoo.com
The problem is only on mobile
1 mês atrás
tried both Safari and Chrome
Works fine on my mobile
1 mês atrás
This is strange, I clean my cache and try again, don't work on chrome Android, also on safari iOS, I check my system and it's up to date 16/09/2021!

Maybe you need to update your system to see the bug.
1 mês atrás
I updated to iOS 15.0.1 still can not see any issue
1 mês atrás
Thank you for your repley Yidna!

I check on woorank.com and I see this bug:



Also I check the url  and I find that the 'Additional Certificates' expired 8 days ago (this is the date I started having this display problem on mobile)
https://www.ssllabs.com/ssltest/analyze.html?d=www.krokoo.com



Ps: I did a test, and the site is ok for some mobiles, and not for others!
Any solution please?

Thank you!
1 mês atrás
I dont know what the Additional Certificates (if supplied) are
But yes if they are expired and if they are used
They probably need to be renewed
You could check with the SSL Certificate provider
1 mês atrás
I find that One of the root or intermediate certificates has expired (9 days ago).
Who should solve this, my web host?