Paypal Standard - problems, confusion, fixes?

Paypal Standard.. again, maybe express, too.. but I'm not using it.  Pardon if this has already been addressed, I couldn't find it.

The #1 problem with this method:
When the buyer is transferred to Paypal...
  
  - the 'order summary' email is sent to the buyer.
  - their cart is emptied.
  - order is logged and marked pending

I incorrectly thought this wouldn't be too much of an issue.. but several buyers are getting confused and abandon payment.  I believe, at least in a case or two, that as they're entering their CC/Paypal payment info.. the order summary email arrives and they think, "oh, i already paid?"
And/Or.. other scenarios.. they back out of Paypal to go back to edit/view order.. and their cart is empty.  

Ideally:
- the cart is processed buy doesn't get emptied
- order summary email doesn't get sent.. until the IPN is received from Paypal!
The added 'pending order'.. eh, not such a big deal.

Is there a plan to address this in 1.6? Has anyone done any mods to address this?

Lastly, a question-- why do only 'some' of the orders get IPN, followed by PDT?  and some only get IPN, yet they are paid?

Thanks!!
Dave

Hi,

Dont use PayPal Standard.
It was never set up by PayPal to support Shopping Carts properly.
PayPal have their own Shopping Cart thing with the BuyNow buttons architecture.

You should upgrade your account to Website Payments Pro. That has a complete API integration.

I am working with these API's right now so reply if you need more help.

Regards
Steve

Hello,

Steve can u explain it a bit more detail "Website Payment Pro".
I have my site here in Germany and in germany they use PayPal very frequently and commonly, compared to other payment methods.

So in that scenario can "Website Payment Pro be of any help ? If yes then plz share some detail.

Many Thanks

Has this issue ever been resolved?

I'm actually having similar problems with PayPal Standard and Nop 1.9 as well. The same thing as the thread starter mentioned but also sometimes I'm getting reports that the invoice is paid and the user cannot go any further. This also completes an order in the nop side of things and customers are under the belief that they purchased their items.

Should I upgrade to the Website Payments Pro and will that fix this issue? When I set this up PayPal said it would work with shopping cart software with the standard. Did they pull a switch without telling anyone?

still nothing?

I am having the same problem with 2.30.

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The #1 problem with this method:
When the buyer is transferred to Paypal...
  
  - the 'order summary' email is sent to the buyer.
  - their cart is emptied.
  - order is logged and marked pending


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Getting "Order receipt" email from incomplete orders.

I am using PayPal Standard.

I can not upgrade to pro  since its $30 per month  don't have that kind money right now.

I am experiencing the same things as the first post in this thread is.


I did a test check out with paypal live not sandbox.


I did the entire check out but at the last screen to login paypal.

On the left it had my check out total and etc.

All that was left was for me to login in to PayPal.

I stoped there.


Now I received "Order Receipt" email saying order was done, even through I did not "officially" paid for it.

My Loyalty points are used up and gone.

Cart is now empty.

Apparently this is NOT considered a bug but instead a feature, that I admit many (me included) don't really understand but I
guess there are other scenarios that might request the type of behavior where the system sets the order as Paid before it gets actually paid.

I can imagine maybe on a store ..that could work, right?

But I have a eCommerce Portal www.WinePassionate.com and the way i did handle was kind of simple.
1) I COMMENTED OUT the call that sets the ORDER STATUS and SENDS the email before the actual payment occurs
2) I ADDED the Commented Out code to the "PDTHandler" and "IPNHandler" procedure in the PayPal plugin.

Now I get the order set as Paid and the Email sent to the customer (and to the Stored Owner)
ONLY after the PayPal plugin returns a SUCCESS.

Not to complicated to do (kind of comment out, copy and paste) ...
But I surely hope this will become at least a "feature" on the next release.

I figure it out.

https://www.nopcommerce.com/boards/t/13983/email-not-sending-nop-230.aspx


The Email template subject is wrong.

Adjust the template and now it works.

If you have an incomplete order

the status is "Pending"

User can still pay for their order by going to their Account -->Orders

Page.

They click on "Pay Now"  its an orange button under payment method.

Their cart is "Empty" but their order is still in their account with their reward points being applied to their order.

So Adjust the Email templates :)

I guess after a curtain time if they don't complete their order you can go in and manually delete their order
freeing up your inventory tracking.

So There is no PayPal Standard problem now :)


Just got to figure out how to get the Discount codes to work.

Hello

I have a couple questions:

1.  After setting up Paypal Standard , when I purchase a product I have to choose between 3 different shipping methods all in increasing price, you have to choose one so I choose the cheapest.  When the site redirects me to Paypal an additional shipping charge is added on top of the one I chose prior to that.  The additional shipping charge is selected from the list prompted to the customer before being redirected to Paypal and Paypal choose the most expensive one.  How to do you get rid of paypal's shipping and handling charges.

2. The second problem is when I setup Paypal Standard, it is my only option of pay, when it redirects to the Paypal site it does not allow me to choose another form of payment (Credit Card), it is making me pay by Paypal? Why is this happening and is here anyway to fix it.

If anyone could answer these questions it would be greatly appreciated.

Thanks!! :)