nopCommerce 4.20 — We're sorry, an internal error occurred.

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4 года назад
Hi.
We have installed nopCommerce 4.20.
The site was working fine, everything was okay. We did not make any changes. Today when we opened the site it gave the following Error:

We're sorry, an internal error occurred.
Our supporting staff has been notified of this error and will address the issue shortly...

Then we added to web.config following code:

<customErrors defaultRedirect="errorpage.htm" mode="Off">

And we got Error:

Server Error
500 - Internal server error.
There is a problem with the resource you are looking for, and it cannot be displayed.

Log files from IIS says following:

2020-01-11 22:13:34 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 15
2020-01-11 22:13:44 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 16
2020-01-11 22:13:54 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0
2020-01-11 22:14:04 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0
2020-01-11 22:14:12 000.000.000.000 GET /category-uno - 80 - 54.36.150.186 Mozilla/5.0+(compatible;+AhrefsBot/6.1;++http://ahrefs.com/robot/) - 500 0 0 6546
2020-01-11 22:14:14 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0
2020-01-11 22:14:25 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 901
2020-01-11 22:14:30 000.000.000.000 GET /images/thumbs/0000127_product1452147_550.jpeg - 80 - 66.249.64.15 Googlebot-Image/1.0 - 304 0 0 134
2020-01-11 22:14:35 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0
2020-01-11 22:14:45 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0
2020-01-11 22:14:56 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 978
2020-01-11 22:15:06 000.000.000.000 POST /scheduletask/runtask - 80 - 000.000.000.000 - - 204 0 0 0

We cannot log in to the Admin area because of this Errors. We cannot even understand the reason of this case. Site was working fine yesterday...
Also  links like oursite.com/logs or outsite.com/anything work but we cannot login!
Can anyone help us, please? How to fix this Error???

Thank you.
4 года назад
You'll probably get more information from the asp.net stdlog

Here's a thread explaining how to enable the stdlog

https://www.nopcommerce.com/boards/topic/49449/nop-40-http-error-5025-process-failure
4 года назад
Open Web.config. Set stdoutLogEnabled to true (L:14).



Then check error log in ~/Logs folder.

3 года назад
I am having the same issue when I uncheck "Ignore ACL rules (sitewide)". The reason of doing this, is to have different prices for type of users.
I am running this in a Linux server. I changed in the web.config file stdoutLogEnabled to true, but I get no logs in the directory ./logs/

What could be generating that error? how can I debug this?

Best regards,
J
3 года назад
Is there anything listed at yoursite.com/Admin/Log/List ?
3 года назад
Table 'mystore.aclRecord' doesn't exist

When is that table created? This store was just created and with dummy data to test it.
Do I need to do it manually? Where in the docs is it specified?
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed.