Hello everyone;
I would really appreciate your help with an annoying problem I'm experiencing for my client's website.
The company logo and some product images for my client's website located at https://www.cafeagga.com keep disappearing!!
Every day, the logo, as well as some product pictures, keep disappearing from the public website even though I can see them in the nopCommerce admin module under the SmartTheme settings and under the products.
I run 2 stores using the same database:
1. Cafe AGGA is the main store (https://www.cafeagga.com)
2. Cafe Spalanzani is the other store (https://www.cafespalanzani.com)
The only way to fix the problem is by clearing the nopCommerce cache. Once I do this, the logo is restored in the public website. However, this solution is only temporary as the logo always disappears soon after.
Here's what's happening...
The image URL (path) for the logo is constantly changing to an invalid URL:
https://www.spalanzani.cafeagga.com/images/thumbs/0001922.png (wrong!)
Once I clear the cache, the logo URL (path) returns to its normal self:
https://www.cafeagga.com/images/thumbs/0001922.png
Why is the image path constantly getting changed? Do you think there's a caching issue with the theme template I'm using or the nopCommerce platform?
Thank you.
Norm A.