nopChat Plugin by nopStation

Direct communication with customers is vital for any online business. Communication through chat can help customers clear confusions and feel more confident about a product or service, leading to increased sales and profits. Having a form of chat functionality on your nopCommerce online storefront can help to improve usability exponentially.

If you want to enable chat services for your nopCommerce-powered online store, then nopStation is here with its nopChat plugin for nopCommerce, giving you the easiest way to add chat functionality to your store. This multi-functional messaging & chat plugin allows both real-time chatting and offline messaging between the customers and vendors in a nopCommerce-based online store, without having to integrate with any third-party messaging service and paying for recurring subscription fees.

By using the plugin, the store admin can enable direct communication between customers and vendors through online and offline chats, letting customers ask questions about a product or service directly to vendors. The vendors can see these messages and reply from the admin section for fast communication and easy management. The nopChat plugin can help boost sales by giving customers reassurance and confidence about a purchase decision. Studies indicate that customers are more likely to purchase if they gain confidence in a product or service. nopChat also provides an excellent opportunity to establish consumer trust and confidence to help boost sales along with customer satisfaction.

• Provides a Chat icon on the homepage, category page and product details page.
• Allows registered Customers to initiate chat/messaging to Vendors from the Product/Vendor/Product details page.
• Vendors can reply to the customer messages from the admin panel.
• Once replied from the Vendor panel, customers can do real-time chatting with the customer.
• Store admin can set the weekdays on which Chat icon should be active on the public store.

• SingnalR must be installed and enabled within the server.
• Without enabling SignnalR inside server, the nopChat plugin won't work.
• Only registered customers can initiate the chat.

Start direct communications with your customers with nopStation’s NopChat plugin. Have a look at one of nopStatin's other customer support plugins, Ultimate FAQ as well.

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